changing management's ways

Article | Sat, 02/01/2003 - 02:00

1. You're not listening

2. Indulging in overcommitment

3. Blinded by the numbers

4. Allowing fuzzy commitments and avoidance of commitment

5. The customer comes last

6. Fear and loathing of performance evaluation

7. Teams in name only

8. The management toolbox is empty

9. Giving orders instead of requesting and establishing commitment

10. Inability to build trust/cope with distrust

11. No clear game plan

12. Because I said so

13. Lack of commitment to learning

14. Allowing cynicism about management