Outsourcing Training and Development: Factors for Success
4 Judith Hale John Wiley & Sons, $50
Organizations spend millions annually on training and are being forced to consider ways to demonstrate better return on investment. Outsourcing is one way to help organizations better manage budgets, leverage technology-based training and demonstrate a contribution to the organization's goals. But, simply mention the word "outsourcing," and emotions run high with fear of employee job loss or relocation.
Outsourcing Training and Development by Judith Hale addresses these topics and more in detail and can help guide you in your decision to outsource training functions. Hale utilizes her 25 years of experience helping organizations qualify suppliers and after-market partners. She draws upon her extensive work with buyers and sellers of training services, and provides thorough checklists to help you identify the outsourcing need, assess your department's strengths and weaknesses, select an appropriate outsourcing firm, establish a contract and manage the outsourcing relationship.
The book is full of practical tools and examples to help you make the right decisions about outsourcing and is must-read for any manager considering outsourcing any or all of its training needs. —M.T.