To answer those questions, Training magazine's Margery Weinstein spoke with Dick Grote, chairman and CEO of Dallas-based Grote Consulting Corp., and author of such books as Discipline Without Punishment (AMACOM, 1995), The Complete Guide to Performance Appraisal (AMACOM, 1996), and The Performance Appraisal Question and Answer Book (AMACOM, 2002), about his latest work, Forced Ranking: Making Performance Managment Work (Harvard Business School Publishing, 2005).
DG: