Training Today: Five I’s of Employee Engagement

Best practices for building employee engagement.

Research by the Temkin Group has uncovered several best practices for building employee engagement. The firm calls them the Five I’s of Employee Engagement:

  1. Inform: Provide employees the information they need to understand the organization’s vision and brand values, along with how customers feel about the organization.
  2. Inspire: Connect employees to the organization’s vision and values so they believe those matter and they take pride in their job and the organization.
  3. Instruct: Support employees with the training, coaching, and feedback they need to successfully deliver the organization’s brand promises to customers.
  4. Involve: Take action with employees when designing their jobs, improving work processes, and solving problems identified through customer or employee feedback.
  5. Incent: Deploy appropriate systems to measure, reward, and reinforce desired employee behaviors and motivate employees to give their best.

For more information, visit
http://experiencematters.wordpress.com/2012/11/27/report-the-five-is-of-
employee-engagement-2

department: 
Training Today

Training Top 125

Operating like a well-oiled machine, No.

From the Editor

When I first joined Training magazine in 2007, my publisher gave me a stack of magazines to read and strongly suggested I familiarize myself with Kirkpatrick’s Four Levels of Evaluation.

Digital Issue

Click above for Training Magazine's
current digital issue

Training Live + Online Certificate Programs

Now You Can Have Live Online Access to Training magazine's Most Popular Certificate Programs! Click here for more information.

Emerging Training Leaders

Spring is—finally—in the air.

By Lorri Freifeld

Twitter