For 50 years Training magazine has provided skill-building content and supported your drive for performance excellence. Attend Training 2015 and learn from an unparalleled lineup of industry masters, award-winning L&D practices, and world-renowned behavioral scientists.

Attend Training 2015 and learn from an unparalleled lineup of industry masters, award-winning L&D practices, and world-renowned behavioral scientists.
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Training magazine’s Training Top 125 Award winners are the organizations with the most successful learning and development programs in the world—and the Top 125 has been the premier learning industry awards program for more than 12 years. Download the 2015 application today.
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Training Live + Online Certificate Programs are available exclusively online, and fit around your busy schedule, while still providing the professional know-how and in-depth content you've come to expect from Training magazine and Training magazine Events.

Training Live + Online Certificate Programs are available exclusively online, and fit around your busy schedule, while still providing the professional know-how and in-depth content you've come to expect from Training magazine and Training magazine Events. Register early and save $150!
Certificates: September 21-22 :: Conference: September 22-25 • Chicago, IL

Ayear ago, Yahoo! CEO Marissa Mayer ignited a firestorm of controversy when she eliminated the company’s telecommuting option. Best Buy and Hewlett Packard soon followed suit with their flexible work programs.

 Working from home can drive employee engagement and performance, but companies first must provide telecommuting training and reinforcement.

Understanding principles in an employee handbook or an e-learning program can be difficult, but not because the content is hard. It’s difficult because it’s just so boring and detached from employees’ day-to-day lives. Some companies are finding storytelling can bring to life learning content that now exists only on the page or screen.

Employees not grasping your trainers’ lessons? The content may need a kick-start from storytelling. Illustrative anecdotes go a long way to helping learners get the point.

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Big Picture Conversation Training at First Horizon

This customized workshop teaches First Horizon National Corporation business bankers how to conduct a “Big Picture Conversation” from the owners’ perspective. As a result, First Horizon has seen a 10 percent increase in the number of loan applications and average individual pipeline size.

A Keyne Way to Coach Employees and Improve Performance

As defined by Wayne Nelsen of Keyne Insight, a progress meeting is a formal opportunity to review, reflect, and give feedback on the progress employees are making on their goals. It is not an appraisal meeting where the manager is judging the employee’s accomplishments or lack thereof.

July’s Top Reads

More than 11,000 business books are published every year—an overwhelming choice for busy professionals. Therefore, in partnership with getAbstract, Training brings you July’s top three business books recommended to our readers.

Cue the Customers In

Are you giving off nonverbal cues that tell your customers you disrespect them?

McDonald’s Virtual Collaboration Deployment to the Field

One of the course offerings in the Department Manager curriculum is a Virtual Collaboration class for each of the department managers. In 2013, the facilitation of the Virtual Collaborations changed from a centralized delivery model where collaborations were only taught from Hamburger University to all collaborations now being taught from McDonald’s 22 regional training offices.

Why Engagement Programs Can’t Work

Engagement programs can’t work because they are attempting to treat a symptom, not a cause, and unless you treat the cause, no amount of symptomatic work is going to make any difference.

Tracking Training

Transitioning from spreadsheets and fax machines to a cloud-based Human Resource Information System (HRIS) helped North Eastern Services achieve 99 percent compliance with mandatory trainings and certifications.

Starting Up CherryApplePie Inc: The Virtual End of E-Learning

The mLearning era will see a “PDA-black-box-all-in-one-solution” that has four shareable screens and multiple audio streams, can be collapsed into the size of a mini-iPad and be plugged straight into your desktop like a flash drive.

A Framework for Progress in Mobile Learning

Brandon Hall Group developed its Mobile Learning Maturity Model to give organizations perspective on where they are today in terms of using mobile devices for learning, and a roadmap for moving forward toward a more mature approach.

Role-Playing with Allied International Credit

An interactive card game that replaces traditional role-plays created more than 25,000 complex scenarios with less than 30 hours’ worth of effort. Results include increased engagement, enhanced learning, and a global rollout that is transforming training results.

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Training Top 125

Operating like a well-oiled machine, No.

From the Editor

When I first joined Training magazine in 2007, my publisher gave me a stack of magazines to read and strongly suggested I familiarize myself with Kirkpatrick’s Four Levels of Evaluation.

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Emerging Training Leaders

Spring is—finally—in the air.

By Lorri Freifeld

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