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Training magazine’s Training Top 125 Award winners are the organizations with the most successful learning and development programs in the world—and the Top 125 has been the premier learning industry awards program for more than 12 years. Download the 2015 application today.
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Training Leaders & Managers today are used to training staff and NOT getting support from employee's direct management in regard to training reinforcement.

Ayear ago, Yahoo! CEO Marissa Mayer ignited a firestorm of controversy when she eliminated the company’s telecommuting option. Best Buy and Hewlett Packard soon followed suit with their flexible work programs.

 Working from home can drive employee engagement and performance, but companies first must provide telecommuting training and reinforcement.

Understanding principles in an employee handbook or an e-learning program can be difficult, but not because the content is hard. It’s difficult because it’s just so boring and detached from employees’ day-to-day lives. Some companies are finding storytelling can bring to life learning content that now exists only on the page or screen.

Employees not grasping your trainers’ lessons? The content may need a kick-start from storytelling. Illustrative anecdotes go a long way to helping learners get the point.

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How to Make Every Day a Development Day

Exceptional development managers use what is in front of them—namely, the work itself and their daily access to people doing it—to make bite-size progress on a big goal: continual development of the capacity of all their people so they make talent their business.

Are You Brainstorming Properly?

When most people brainstorm, they focus too much on ideas as individual entities, not as building blocks for more ideas. The most creative companies tell the members of the group to come up with lists of ideas before they come to the brainstorming session. Then the group’s ideas can bump up against one another and merge in surprising new ways.

How Useful Are Assessment Tools in the Hiring Process?

Do you use assessment tools in the hiring process in your organization? How do you balance the results of these assessments with what your managers observe and experience in the face-to-face interviews?

Supercompetent Speaking: Dealing With Difficult People

You’re in charge up on the stage, and most of the audience wants you to be. They’ll expect you to deal immediately and effectively with people who distract them from your message. Whatever response you choose, regain control and end the distraction.

Putting Learning First

A learning and performance solution that works best is one that takes people into account based on the value they deliver to an organization and, concurrently, the value the organization delivers to them.

NYP’s Workforce Training Academy

By providing promotional opportunities through job skills training to current employees, NewYork-Presbyterian Hospital has expanded the organization’s pool of qualified applicants for high-demand positions and reduced associated costs.

Exceeding the Customer’s Expectations

When exceeding guest expectations, it isn’t always about the giveaways or the freebies. Sometimes it is acknowledging the guest’s loyalty and business that keeps them coming back again and again.

Is It Mean, or Is It Merciful?

When you force someone to answer a difficult question—a question that makes another person feel the pain of not taking action—you are not being aggressive. You are, in fact, being empathetic. Once confronted with the tragedy so many endure because of their inability to make tough decisions on their own, you see that these questions are, in fact, merciful.

EMC’s CSS Leadership Academy

EMC selected 15 high-performing employees from around the globe to participate in an intense, project-based program designed to help shape future leaders within the company’s Custom Support Services (CSS) organization.

The Leadership Deficit

Nearly 80 percent of 547 respondents indicate that current business challenges require a different leadership style, but only 21 percent believe their organization’s leadership practices are effective, according to a new study, “The Leadership Deficit,” from APQC, a nonprofit leader in benchmarking and best practices research, and sponsored by THEaster Consulting.

Get Off the Log!

Great leaders know that nothing changes, improves, grows, or progresses until someone executes. So how do leaders break the “sitting on the log and calling it work” syndrome?

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Training Top 125

Operating like a well-oiled machine, No.

From the Editor

When I first joined Training magazine in 2007, my publisher gave me a stack of magazines to read and strongly suggested I familiarize myself with Kirkpatrick’s Four Levels of Evaluation.

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Emerging Training Leaders

Spring is—finally—in the air.

By Lorri Freifeld

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