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In the early 2000s, the Field Training department of Farmers University set out to develop the ideal learning experience for its agents, a project that ultimately would lead to the establishment of the University of Farmers in 2003.

Carefully considering all the pluses and minuses will secure the best ROI for the program.

Performance support tools—whether traditional in the form of mentoring and coaching or technologically advanced and online—can be workforce game-changers. When your employees find themselves stumped in the middle of a challenging task, these tools give them a place to turn for quick, just-in-time answers.

Performance support tools—whether traditional in the form of mentoring and coaching or technologically advanced and online—can be workforce game-changers. When your employees find themselves stumped in the middle of a challenging task, these tools give them a place to turn for quick, just-in-time answers. The challenge is understanding the support tools available today and which are right for your employees.
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Soapbox: iPad Takes on Sales Mission

By Sairaj Vaithilingam, Director, Content and Design Services, and Ramanathan Srinivasan, Senior Consultant, Learning Solutions Group, Cognizant Learning Solutions Group

Why can’t I learn what I want, when I want? This is a common question posed by the sales personnel at Cognizant.

With the company growing at an industry-leading clip and expanding its workforce,

When You Meet for the First Time

By Jason W. Womack, MEd, MA

When you’re meeting with someone—for example, a new customer or a potential vendor—you will get more from that meeting if you understand learning preferences. During a discussion, I once heard a client say, “I have a clear picture of what you’re talking about.” I did not understand—we were on the phone, and I hadn’t sent anything to look at ahead of time.

Training Today: Motel 6/Studio 6 Revamp Training Efforts

Motel 6 and Studio 6 turned the light on their training framework, revamping it in an effort to improve quality and consistency within the network. The new training structure aims to focus on the development of Motel 6/Studio 6 team members, ensuring they understand the “why” behind each course and providing them with supportive coaching along the way.

Training Today: Partnerships and Alliances, Sept/Oct 2011

Universum Development, parent company of employer branding firm Universum Group, acquired Doostang, a global career networking platform for young professionals. Founded in 2005, Doostang has more than 900,000 members. Members join Doostang to get exclusive access to 15,000-plus hand-picked positions with thousands of employers across finance and investment, consulting, media, and technology industries.

Training Today: Products and Services, Sept/Oct 2011

Hughes Network Systems, LLC, unveiled expanded features—including live training management functionality such as such as class scheduling, user registration, class role printing, attendance, grade tracking, and a customized reporting dashboard—for its hosted learning portal. SCORM (Sharable Content Object Reference Model) conformance enables course designers to take full advantage of both off-the-shelf content and a variety of authoring tools.

Training Today: Improve Your Odds of Change Success

Even under the best of circumstances,nearly 70 percent of all change initiatives fail. And that’s why most organizations never realize the benefits they hoped for with their new culture change, software implementation, or training initiative.

While there are many documented reasons why change initiatives fail, the overriding reason is that change sponsors do not involve or address the concerns of the people affected by the change.

Training Today: Tech Talk, Sept/Oct 2011

Panopto Inc.launched Panopto Focus 4.0 and Panopto Unison, the next generation of end-to-end video and multimedia capture and management Web service solutions. Both solutions provide a video and multimedia search, editing, and viewing experience from any desktop or mobile device. Panopto Focus 4.0 brings lecture capture, while Panopto Unison improves asset management by enabling users to upload existing recordings to their Panopto libraries.

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Seiko Top 125 Countdown

Seiko

Training Top 125

Excelsior, MN (February 18, 2013)— Verizon picked up the No.

From the Editor

Math was never my best (or favorite) subject in school.

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Emerging Training Leaders

By Lorri Freifeld

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