So, do your training teams and their business consultants know how to solve a service paradox? If not, they will not be successful with their bottom line, or their clients—not a smart move in this time of corporate and consumer financial conservatism. Business consultants and global strategy experts Atlee Valentine Pope and George F. Brown, Jr., co-founders of Chicago-based Blue Canyon Partners, answer that dilemma in their new book, “CoDestiny,” and offer trainers four other questions to ask their management teams, clients, or business consultants.