Content about Cross-cultural communication

March 26, 2012
The Global Mindset

Professionals who lived abroad for several years have learned to develop a global mindset the hard way, often experiencing painful failures, being forced to re-evaluate the way they approach foreign markets. Training employees and giving them the tools needed to develop the global mindset needed to succeed prior to engaging in international endeavors is by far the most effective way to conduct international business and retain employees.

By Valerie Berset-Price

September 6, 2011
Cartus Builds Intercultural Awareness

To encourage effective communication and excellent customer support, Cartus’ Danbury Diversity & Inclusion Council spearheads employee awareness programs locally and globally through volunteer lunchtime multicultural awareness programs.

 

By Margery Weinstein

Cartus Corporation employees work from service centers worldwide to support customers transitioning not only to foreign countries but also to unfamiliar cultures. Effective support of Cartus clients’ international assignees requires its employees to have intercultural awareness/skills and requires diversity in both hiring and employee development.

March 24, 2011
Best Practices: Cultivating Cultural Intelligence

The better a training department can capture, retain, and disseminate its acquired cultural intelligence throughout the organization, the greater the strategic value it will bring.

By Neal Goodman, Ph.D.

If you open to the business section of any newspaper, you’ll see that regardless of where a company is headquartered, it likely is struggling with the development and movement of talent to deal with the global, culturally diverse workplace and marketplace.