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Top 125 In-Tuition: Part 2

Saul Carliner & Michelle Savard, Ph.D., CTDP -

Training at Your Fingertips

Lorri Freifeld -

Immersion in the Sub-Sahara

Frank Waltmann -

On-Site vs.Off-Site Training

George Sell -

What’s the Big Deal About Big Data?

Gail Dutton -

Hiring and Training for the Customer Experience

Merry Gagg, Training Account Manager, Signature Worldwide -

How Shaw Surrounds the Account

Lorri Freifeld -

9 Factors of Human Performance

David E. Wile -

Succession Plans Succeeding? Knowledge Capture May Be Needed

Margery Weinstein -

The Service Industry’s Bad Apples

Adam Douba, Corporate Director, Operations, Oculus Training -
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