Creating a great culture and exceptional employee experience

In the Hot Seat: Bonnie Endicott from Southwest Airlines on leadership in the middle of a crisis

The COVID-19 pandemic has taken a toll on the global economy and is putting leadership skills to the test. As people are forced to work remotely, the employee experience has developed more creative and supportive leaders.

In this episode, Andy Storch is joined by Bonnie Endicott, the Director of Talent Management at Southwest Airlines, to talk about her leadership experience during this crisis. Andy and Bonnie cover a wide range of topics, from building that employee experience and culture to Southwest’s response to the COVID-19 crisis.

Learn what Bonnie has been doing to get creative as a leader today.

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