Current Issue

World View: Focus on Panama

By Dr. Neil Orkin

Location, location, location! Panama has been blessed with a perfect location to conduct commercial shipping. A ship can cross from the Pacific Ocean to the Atlantic Ocean and vice versa by using the 50-mile waterway known as the Panama Canal. The revenues generated from the canal are critical to the country’s financial success. Panama intends to greatly increase the canal’s capacity by 2014. This unique waterway will have a major impact on the country’s development.

Soapbox: Certified by Caterpillar

By Jeffrey C. Thomson, CMA, and Janie Copeland, CPA

Caterpillar Inc., a leading manufacturer of construction and mining equipment, knows infrastructure: Caterpillar machinery and engines can be found all over the world. Just as Caterpillar equipment is used to make progress possible, the company also understands the importance of developing a diverse and well-trained accounting staff.

Soapbox: Leading in the Second Half of Life

By Jann Freed, Ph.D.

At 45, most executives have reached their peak and are bored. While they are very good at their jobs, they often are not learning and are no longer challenged. Yet, they are likely to have another 20 to 25 years of work. So managing oneself often leads to beginning a second career.

How-To: Cement Learning in Just 5 Minutes

By Kendra Lee

When we as trainers create training, it’s not enough to just deliver it. If we want to make it stick, we need strategies to cement the content long after the program appears to be over.

One of the most common ways to reinforce key content is to make it available in a bite-sized format that’s easy for participants to review, useful for managers to reinforce, and easy to integrate as pre-work into related programs.

The Art of Negotiation

Many people think William Shatner is the master negotiator based on his priceline.com commercials, but I believe my husband actually owns the title. His dad was in auto sales, and he has continued the family tradition. In fact, he practices his wiles—I mean skills—on me on a regular basis.

7 Ways to Tame Your Office Tyrant

By Lynn Taylor

In a time of record unemployment rates and job insecurity, many people get stuck having to deal with less-than-ideal bosses. The boss’ tantrums and stubborn, whiny, or needy behaviors are reminiscent of a boss stuck…in his Terrible Twos, a.ka., a Terrible Office Tyrant or TOT. 

Best Practices and Outstanding Initiatives

BEST PRACTICES

Edward Jones: Practice Makes Perfect (Sales Training)

Each month, Edward Jones hires more than 150 new recruits with little financial background, then trains them to serve clients well. This organic growth is achieved through extensive training, including coaching by veterans, online study, virtual classes, weeklong stints of classroom training, and recorded role-play.

The 2012 Training Top 125

The best learning and development organizations support business initiatives tactically and help drive strategic change. Verizon did just that, earning it the No. 1 spot for the first time on the Training Top 125. Verizon and the other 2012 Top 125 winners continued to invest in training, collectively dedicating a mean of 4.52 percent of their payroll to the training budget. Some 24 newcomers earned a spot on the list this year, the 12th in a row Training has ranked the top companies of employer-sponsored workforce training and development.

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Training magazine is the industry standard for professional development and news for training, human resources and business management professionals in all industries.

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