How do frontline workers want their training delivered? New research from learning platform Schoox based on a survey of 1,000 frontline professionals between ages 18 and 34 offers some insights:
- 75% prefer hands-on learning and shadowing.
- 65% want microbursts of information or shorter-form content.
- 67% say it is important that training is accessible on their phone.
- They want training that is more engaging and interactive (42%) and more personalized and jobspecific (34%).
- 57% say they would feel somewhat or completely comfortable with AI tools training them.