How to Successfully Develop Your Employees: The Shape of Leadership
When you oversee other employees—whether as a manager, supervisor, or whichever title you have been given—your skills in the art of leadership will dictate how successfully you build and maintain an efficient and successful staff system. Some useful tools you might consider from the beginning are workforce management software (especially for payroll), good training resources, and even an assistant to look over your memos and company-wide communications.
In a leadership role, your most important function is to ensure your team runs like a well-oiled machine on a day-to-day basis. Simple, right? Wrong. You quickly will realize your plate can get full very fast with both micromanaging simple things and handling larger issues. Employees can only flourish as well as the leaders who hold the reins.
Here are some tips to help you successfully develop your employees and keep daily operations flowing as smoothly as possible.
- Encourage additional training classes: You should be continually looking for new and useful training courses to send your employees to. These courses will give them the opportunity to grow, learn, and change up their daily routine, even if just for a day. The message you will be sending your employees is that you value their talents and wish to grow their skill set because you would like to have them with the company for more time to come. Once your employees have attended a training class or course, they now can assist in different departments, take on new tasks, and even teach others what they have learned.
- Schedule personal meetings regularly: You will need to work these personal one-on-one meetings into your schedule to ensure you are available for your employees. During these meetings, you should take the time to ask your employees how their job is going, what they are finding challenging, and how they see developing a solution for those challenges. Ask questions and learn what they are doing within your company. These one-on-one meetings give employees a safe place to discuss issues or obstacles without fear of judgment from other employees. You also can add suggestions during these meetings so employees will experience growth.
- Invite an employee on a business trip: The sense of honor and pride your employee will have for your company will skyrocket once you have invited them on a business trip. This invitation says you are trusting them to represent your company elsewhere to the public, who may not be familiar with your business.A business trip also will give your employee a break from regular routines and allow them to see the business from a different perspective. They may see how you handle negotiations with suppliers or communicate with the public regarding your company’s services and/or goods.
- Learn their job: It is always unbelievably to find out how many managers/supervisors have no clue about the job their employees undertake each day. Ask your employees to teach you how they do their daily job. In this process, you will not only see which tasks are being done day to day but how much time is spent doing certain functions, how the employee handles stress, and find out what challenges he or she is experiencing.This experience will open the lines of communication about how you can further help your employees overcome challenges in their daily functions and even how some tasks could be done differently to make their day smoother.
- Ask an employee to help interview: Even if you are using HR Management Software, you still need to personally interview at some point. If you are in the process of hiring new staff members, ask one of your employees in the same department to join you in interviewing prospective candidates. Having a second opinion will be helpful when reviewing the interviewees at the end of the day, and they may have additional questions you may not have thought of.In addition, if the employee will be working directly with this new hire, he or she can help assess whether this person will gel with the rest of the team. The employee also will learn valuable interviewing skills and how to communicate with others.
- Involve employees in their own cross-training: The more your employees know about different areas of the company, the more valuable they will be to you. They also will feel they are valued since you are willing to spend the time it takes to allow them training within different departments and functions. Allow employees to tell you what they want to learn about and skills they would like to hone. It is a welcome break to their day-to-day routines and adds to their skill set at the same time.By allowing employees to choose areas to develop new skills, you are allowing them to pursue interests they may have in other areas or departments. These newly learned skills add to self-esteem and self-worth, as well as professional growth.
- Set the example: By developing yourself professionally, your employees will respect your attempts in developing them, as well. This will show them you do not feel you are without weaknesses and show you can always build and enhance your skills. By enrolling in training courses and workshops for yourself, you will be setting the example that self-growth is important to success, and this will encourage willing cooperation from your employees to take classes, learn new skills and tasks, and take on new challenges.
Use workforce management software to lighten your load so you can focus on a more personal level of leadership within the office. Having a presence in and around the office will put you “in” the team and allow employees access to you on a face-to-face level if they have questions or concerns.
You don’t have to be forceful, combative, or aggressive to successfully lead a team. In fact, these tactics often fail miserably, and employees are stunted in their professional growth and development. Your outlook should remain positive but firm as employees look to you as their lead. Remain consistent in your expectations of each person under you, and this will earn you the respect needed to lead a successful team.
Jamie is a mother to eight children and an avid cook. She enjoys theatre from both the audience and being on stage. She has been writing stories ever since she could put pen to paper and still enjoys doing so today. Her passion for food has her often creating new recipes to try on her family, who are always happy to sample. Jamie graduated with a diploma in Social Services and has worked with children for most of her life. She now writes for Advancesystemsinc and helps them in their content promotions.