July / August 2018 - Training

ISA Spotlight: $300 Million Investment in Deloitte University Pays Dividends

Amy Schabacker Dufrane — Thu, 26 Jul 2018 10:43:58 +0000

In a small Fort Worth suburb in North Texas, you’ll find a 700,000-squarefoot learning and development center called Deloitte University. DU, as it is known, represents a $300 million Deloitte commitment to develop leadership skills and incubate innovative solutions to complex business challenges worldwide.

This ISA Spotlight article is provided by an ISA member company. ISA is an association of learning providers committed to helping training and talent development firms succeed. For more on ISA, click here.

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Sharing Critical Feedback

Michael Rosenthal, Managing Partner, Consensus — Fri, 13 Jul 2018 01:04:58 +0000

Being the bearer of bad news is neither fun nor easy. Successful managers tend to be direct (although not harsh) early on in the conversation.

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Is Your Work Really Meaningful To You?

Roy Saunderson, MA, CRP — Fri, 13 Jul 2018 01:03:55 +0000

Going a little deeper on improving employee engagement.

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Want To Eliminate Scrap Learning?

Bob Pike — Fri, 13 Jul 2018 01:00:57 +0000

Start by involving managers in the process of training. Coach them on how to prepare people to come to class. And help them develop learning implementation contracts.

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In Search Of Collective Insight

Tony O’Driscoll — Fri, 13 Jul 2018 00:59:14 +0000

Working at the level of collective insight requires letting go of one’s own biases and embracing the wisdom of others in an open and additive way.

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The Future Of Onboarding Is Here…Now!

Steven Skiles and Bill Shafer, Samsung Electronics America — Fri, 13 Jul 2018 00:56:21 +0000

VR 360 videos provide immersive experiences that have a physiological effect on the body, allowing users to connect with content in a deeper way.

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Making The Most Of A Train-The-Trainer Program

Neal Goodman, Ph.D. — Fri, 13 Jul 2018 00:54:50 +0000

A look at a model train-the-trainer program, “How to Mitigate Unconscious Bias at Work,” that achieved significant success at a major manufacturing and distribution company.

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Focus On Sri Lanka

Sandy Weiner, MCC, MED, BA, Senior Associate, Global Dynamics, Inc. — Fri, 13 Jul 2018 00:51:15 +0000

CEOs and HR professionals in Sri Lanka are rethinking leadership styles and looking for ways to maintain high productivity, engagement, and output while reducing their own stress level and that of their employees.

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Catch People Doing Something Right

Jim Hornickel, Director, Training & Development, Bold New Directions — Fri, 13 Jul 2018 00:50:23 +0000

The coaching world shows us three levels of giving positive feedback depending on the personality, situation, and regularity of the practice: Praise, Acknowledgment, and Appreciation.

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A Team-Based Learning Adventure

Tom Jansen — Fri, 13 Jul 2018 00:48:24 +0000

Switch the way executives learn and apply new skills

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