TRG News Articles

Learning From Customers

By Tim Ogilvie and Jeanne Liedtka Want the biggest bang for your growth investment dollar? Dave Jarrett, a partner at the consulting firm Crowe Horwath, is happy to share his philosophy: involve the customer very early in the process. Here’s what Dave told us recently:

Developing Emotional Intelligence

By Dr. Daniel Goleman You may have heard that we’re born with a huge amount of brain cells, and then we lose them steadily until we die. Now, the good news: That’s neuromythology.

3 Keys to Effective Safety Training

By Michael Rich Safety training is an important part of any business. It helps to protect your company from costly injuries and keep employees safe. However, effective training consists of more than locking your employees in a closet and forcing them to watch a video. It needs to include interaction, be engaging, and, most of all, effectively deliver the intended message. Follow these three tips to ensure an effective safety training program:

Mobile Apps and Training

By Mark Scullard, Director, Research, and Jeffrey Sugerman, President and CEO, Inscape Publishing

Instructional Design: Results-Based vs. Results-Capable

By Joseph Gianni, CEO, 2logical “Change on a dime!” “We need to do more with less!” “Innovate!” These are the battle cries from the executive ranks to the troops, and in today’s business world, they are the reality we face virtually every day. This drive toward continuous innovation has rendered the traditional reactive method of people development—closing individual skill gaps that seem to stand in the way of results—obsolete.

You Can’t Want Anything

By David Intrator, president, The Creative Organization A few years before his death in 2004, Charlie Rose interviewed Henri Cartier-Bresson at his home in Paris. For years, Carier-Bresson had been recognized as one of the greatest photographers of his time, having produced an uncanny amount of photographic masterpieces. Rose was curious as to how Cartier-Bresson went about his work. “What’s the secret?” Without missing a beat, Cartier-Bresson answered: “You can’t want anything. You just need to be receptive.”

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