The key to becoming a successful communicator is grounded in discovery. It’s not a change you “put on” when you think you need to, but rather it is discovery of your real self that is manifested through natural communication behavior that you own.
While we may not be able to control our initial response to stress, we can learn to quickly assess the true gravity of it, and employ our rational minds to recover more quickly. This is cognitive resilience—a powerful skill for enabling effective learning.
Knowledge is a resource that enables organizations to solve problems and create value through improved performance, and it is this point that will narrow the gaps of success and failure, leading to more successful decision-making.