From a Process Work standpoint, sustainable personal change doesn’t happen without changing the world, and sustainable world change doesn’t happen without the individual’s inner work to change his or her feelings.
Training initiatives should place more emphasis on problem-solving, innovation, and inquiry than on learning through “sit down and get it” programs. We need to teach people to think about what they aren’t thinking about.
Many computer programmers and IT professionals are largely self-taught, but the sort of knowledge that one can get from Q&A on the Worldwide Web is no substitute for formal, comprehensive, in-depth training.
Our studies showed that an experience provokes action when two networks activate in the brain. First, one must pay attention to the experience. Second, the content has to generate emotional resonance in the person experiencing it.