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“Education doesn’t necessarily change behavior,” believes Charlotte Blank, chief behavioral officer for marketing and advertising firm Maritz. “Our environment, however, has an enormous effect on our behavior. Therefore, we can use policies and systems to nudge us in the right direction.”
Such an approach looks forward, simplifying the environment to remove barriers before they deter learning and allowing a company to fine-tune its course content and integrate personalization into module-based learning.
The very best way to adapt your business to change is to build a team with confidence. Confidence that they will make the best choices with the information available to them—confidence that they can pivot when a better path is revealed.
It is time to get into the mindset of explorers. We will not be going back to work, we will be going forward together into an unfamiliar landscape. We will have to discover what resources we have to draw from, and the most quickly accessible will be in the uniqueness of each other’s talents and temperaments.
If your company’s provided solution for Web conferencing was non-existent, fragmented, or rarely used before the pandemic, now’s the time to take control and implement a Web conferencing solution that works for everyone.
We look to our leaders to deliver on their responsibilities—not only to lead in helping our associates do their jobs well, but also to be there for employees to count on for support, guidance, and reassurance.