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“Education doesn’t necessarily change behavior,” believes Charlotte Blank, chief behavioral officer for marketing and advertising firm Maritz. “Our environment, however, has an enormous effect on our behavior. Therefore, we can use policies and systems to nudge us in the right direction.”
Such an approach looks forward, simplifying the environment to remove barriers before they deter learning and allowing a company to fine-tune its course content and integrate personalization into module-based learning.
Should employees who have taken a break from full-time professional work for a significant time be given equal consideration for jobs as those who have worked professionally uninterrupted during the same time period?
As advances in data analytics and artificial intelligence (AI) change what tomorrow’s workplace will look like, they are precisely the disciplines that will help workers equip themselves to become more productive in that future workplace.
All 37,000-plus BB& T Corporation associates are required to be trained on information protection annually, which is accomplished via an online course, on-demand training resources, and phishing e-mail simulations.
The key to engaging and retaining the best talent today is to take it one person at a time, one day at a time—situational leadership based on who, why, what, where, and how an individual should be managed in order to do his or her best work.
First, see how the technology might fit into your employees’ natural workflow. The last thing you want is to introduce a technology that requires employees to adapt to a new workflow imposed by the technology, rather than the other way around.
In my 50-plus years of teaching and running a global training organization, I have learned from some of the smartest people in our field and built lifelong friendships with clients and colleagues from vastly different backgrounds.