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Training magazine’s Training Top 125 Award winners are the organizations with the most successful learning and development programs in the world. 2019 winners will be announced in November 2018.
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Emerging Technology

As factories and distribution centers become increasingly automated, the workers who remain will be those who are trained to best troubleshoot when problems arise—and when needed, deliver the extra human touch to enhance the end-customer’s experience.

Training at factories and warehouses is evolving as more companies adopt emerging technologies such as robotics and Internet of Things equipment.

Space

When you need a new product or service that will wow customers, where do you turn? An outside marketing or research and development firm? If you’re lucky, you have the talent to embark on creating exciting new endeavors under your own roof.

How companies are designing work environments to optimize employee creativity and innovation.

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Sponsored...

ISA SPOTLIGHT: $300 MILLION INVESTMENT IN DELOITTE UNIVERSITY PAYS DIVIDENDS

In a small Fort Worth suburb in North Texas, you’ll find a 700,000-squarefoot learning and development center called Deloitte University. DU, as it is known, represents a $300 million Deloitte commitment to develop leadership skills and incubate innovative solutions to complex business challenges worldwide.

More than 200,000 learners have passed through DU’s doors in Westlake, TX, since opening six years ago. The campus boasts 800 guest rooms and 32 classrooms and is an inspiring place to get away from daily tasks and focus on business innovation and leadership development. HR Certification Institute® (HRCI®) was the first outside organization to meet on campus in 2012 and has since held several board meetings there.

Today, the university offers courses that can help individuals earn professional certifications, including credentials offered by HRCI.

Learn more...

This ISA Spotlight article is provided by an ISA member company. ISA is an association of learning providers committed to helping training and talent development firms succeed. For more on ISA, click here.

Why People Don’t Remember You

By Mark Satterfield To set the stage for what I’m about to share, let’s focus on something that would appear to be “a blinding grasp of the obvious.” In order to get more referrals, people need to know who you are and what you do. You need to be top of mind when opportunities arise for people to send business your way. Now, if you sell a tangible product, this may be relatively easy. Need tires? Go to Bob. But what about when you sell services, especially high-value services that don’t lend themselves to a 10-second elevator pitch?

The Drum Cafe Experience

An empowering, unifying, and uplifting experience is what conference attendees were a part of when musical motivator Drum Cafe kicked off  the Training2012 Conference & Expo in Atlanta February 13-15.

Supercompetent Speaking: Tips for Visuals

By Laura Stack, MBA, CSP While the information we gather with all our senses can be vitally important, we human beings prefer the visual medium over all others. Our brains just work that way: We possess the ability to differentiate and process subtle differences in light intensity, color, and movement almost instantly, even though images tend to contain much more information than other sensory inputs.

Leading the Facebook Generation

By Ty Kiisel, Manager, Social Outreach, AtTask, Inc I work with a team of mostly young people. Except for the fact that I’m a 50-something guy who rides a Harley rather than a 20-something guy who rides a bullet bike, there’s no real generation gap among my colleagues. Of course, there are some age-related differences, but, for the most part, they are minor things less associated with work and more related to fashion and other personal preferences.

7 Ways to Tame Your Office Tyrant

By Lynn Taylor

In a time of record unemployment rates and job insecurity, many people get stuck having to deal with less-than-ideal bosses. The boss’ tantrums and stubborn, whiny, or needy behaviors are reminiscent of a boss stuck…in his Terrible Twos, a.ka., a Terrible Office Tyrant or TOT. 

Case Study: The UPS Store/Cal Poly Training

By Marianne Hamilton,Training and Development Manager, The UPS Store network When the franchisor of The UPS Store decided to grow its business printing services, it knew it needed a training curriculum for its franchisees that was consistent, scalable… and convincing.

Case Study: The UPS Store/Cal Poly Training

  By Marianne Hamilton,Training and Development Manager, The UPS Store network When the franchisor of The UPS Store decided to grow its business printing services, it knew it needed a training curriculum for its franchisees that was consistent, scalable… and convincing.

Developing a Drug-Free Workplace

By Michael Rich Almost 70 percent of drug users are employed, 20 percent admit to using marijuana on the job, and more than 30 percent know of the sale of illegal drugs in the workplace. It is staggering numbers such as these pushing 90 percent of all large businesses to adopt drug-free workplace programs.

New Article: Developing a Drug-Free Workplace

  By Michael Rich Almost 70 percent of drug users are employed, 20 percent admit to using marijuana on the job, and more than 30 percent know of the sale of illegal drugs in the workplace. It is staggering numbers such as these pushing 90 percent of all large businesses to adopt drug-free workplace programs.

Core Competencies: Setting Training Up for Failure?

By Dan Cooper, CEO, ej4.com When it comes to training, the “competence” word gets thrown around a lot. The assumption is that everyone knows what it means, but that often isn’t the case. You need to make sure you know which of two definitions you’re talking about, and what the training department is signing up for. Core Competence

How to Teach a Course That Doesn’t Exist

By Ken Wax People—usually successful, senior-level people—will speak of this course easily, almost casually. They seem to know it well, as if they’ve taken it themselves. And the day may come when you hear it requested, with little further explanation, as the cure to some pretty serious problems. What course is this? It’s called “Sales 101”—and no one has ever taken it.

The Right Choice

By Darryl S. Doane; Rose D. Sloat; and David S. Doane, Ph.D. A critical component of my focus may be the right choice. We once heard a story of a farmer who had an old mule. One day, the farmer is out working and hears a distressful wailing that sounds as if something terrible has happened.

New Article: The Right Choice

By Darryl S. Doane; Rose D. Sloat; and David S. Doane, Ph.D. A critical component of my focus may be the right choice. We once heard a story of a farmer who had an old mule. One day, the farmer is out working and hears a distressful wailing that sounds as if something terrible has happened.

Learning: How Change Management Is Done

By Sue Kennedy, Chris Musselwhite, and Tammie Plouffe, Discovery Learning Inc.           Despite decades of research on change management, almost 70 percent of organizational change efforts fail. John Kotter, Harvard professor and change management guru, says they fail because organizations don’t take the holistic approach required to achieve and maintain change.

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People are an organization’s most valuable asset,” the saying goes.

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The 2016 Emerging Training Leaders are leading lights at their organizations, shining examples of how strategic-minded, results focused, and people-oriented Learning and Development (L&D) profe

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