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Training Conference & Expo, the industry's leading train-the-trainer event, is produced by Training magazine and Lakewood Media Group, LLC.

Join Training for the 42nd Annual Conference & Expo. This train-the-trainer event is for anyone charged with increasing workplace performance.

 
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“Change is not merely necessary to life—it is life.” —Alvin Toffler, author of “Future Shock”

L&D needs to be immersed in the organization’s strategic and operating priorities, so it can provide practical, meaningful programs that support and drive change.

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ISA SPOTLIGHT: $300 MILLION INVESTMENT IN DELOITTE UNIVERSITY PAYS DIVIDENDS

In a small Fort Worth suburb in North Texas, you’ll find a 700,000-squarefoot learning and development center called Deloitte University. DU, as it is known, represents a $300 million Deloitte commitment to develop leadership skills and incubate innovative solutions to complex business challenges worldwide.

More than 200,000 learners have passed through DU’s doors in Westlake, TX, since opening six years ago. The campus boasts 800 guest rooms and 32 classrooms and is an inspiring place to get away from daily tasks and focus on business innovation and leadership development. HR Certification Institute® (HRCI®) was the first outside organization to meet on campus in 2012 and has since held several board meetings there.

Today, the university offers courses that can help individuals earn professional certifications, including credentials offered by HRCI.

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Training Gets More Social

By Lorri Freifeld, Editor, Trainingmagazine Training’s 2012 New Year’s resolution is to expand its presence throughout social media. This January, you will see rich content published on Twitter, LinkedIn, Facebook, YouTube, and Google+, all linking back to our new “Daily Update” tab on http://www.TrainingMag.com. To help you “join the conversation,” here are a few tips for a positive social media experience:

Building a Bridge to the Life You Want

By Rich Horwath Think about where you are today. Do you enjoy your job? Is your mind active and fully engaged? Are you physically healthy? Are your finances solid? Are your relationships inspiring and supportive? Now think about the bridge that led you to your current position. Was it planned and well thought-out, or was it more similar to Alaska’s infamous Gravina Island Bridge, often referred to as the $398 million “bridge to nowhere”?

Field Leader Training at SMUD

By Margery Weinstein Sacramento Municipal Utility District’s Field Leader Training program was designed to develop leadership behaviors among Field foremen, who were not used to coaching staff. The driver for this customized program was the need to increase accountability, communication, feedback, and safety throughout the Field workforce. The initial effort consisted of three modules, each building on the last. Participants were expected to attend all three modules of training. The objectives for this program were:

The Alphabet of Good Coaches: Part 2

By Bruce D. Stasch, Marketing Manager, Work Effects In Part I of this article (http://trainingmag.com/article/alphabet-good-coaches-part-1), we discussed some attributes that make for a successful coach. Good coaches must have a positive attitude, a sense of determination, and an ability to help you to find an approach for even the most difficult situation with creativity and intelligence. This article will discuss 14 additional characteristics that set good coaches apart from unsuccessful ones.

Webinar Preview: Buried Alive: Human Productivity in the 21st Century

  This clever metaphor from Franklin Covey captures the essence of being buried alive in too many responsibilities--many of them not even important. Ever been assigned more than you could possibly accomplish? Chances are you can relate. Use this video to open a department meeting or client evaluation. It will leave your beleaguered audience craving a solution.

The Agony and the Ecstasy—Building Innovation Capability

By Peter Mulford, Executive Vice President, BTS Does your organization have the managerial know-how to innovate? If so, do your managers know the behaviors they must change in order to cultivate a culture of innovation? For most companies, in our experience, the answer is no. And the problem is neither a lack of resources nor of creativity itself, but of management capability—specifically, the capability to convert new ideas into value creation. The good news is that building innovation capability is not easy, but it can be done. Here’s how.

You Like Me, Right? I Mean Really Like Me?

By Julie Bennett, Training Account Manager, Signature Worldwide We want our clients to like us. Sometimes we assume they like us, or that we satisfy, delight, inspire, them—add in your word du jour. But do we know and can we ask? It’s always nice to check in and confirm what we know—in all of our relationships. Head off a small problem before it’s a big one. And just like being thanked—it’s always appreciated.

Conference Highlight: Dan Pink on the Surprising Science of Motivation

How can you help clients and co-workers use the training you’ve spent hours preparing? Dan Pink, a Training 2012 Conference & Expo speaker, shares the surprising truth about what motivates us. This fascinating presentation covers everything from out-of-the-box thinking to economic reform—well worth watching!

Nurturing the Learning Tree

By Hank Moore, Corporate Strategist Organizations are populated with individuals who possess a plethora of education, skills, and talents. Companies are composed of human beings, who bring their culturalization (or lack of it) to the job. Thus, they set the pace for the tree (company) in question. Business professionals are the sum of their life experiences. People, like organizations, develop, grow, and thrive. If not, they are of little market value in a career.

Supercompetent Speaking: Reading Your Audience

By Laura Stack, MBA, CSP A good speech adapts to meet an audience’s needs. Good speakers maintain awareness of the audience throughout the entire presentation and make adjustments as necessary. How do you know if your audience is “with” you? What is your audience thinking and feeling? How do you read them? This doesn’t require telepathy, just a type of sensory intelligence derived from careful attention and experience.

The Alphabet of Good Coaches: Part 1

By Bruce D. Stasch, Marketing Manager, Work Effects There are many different types of coaches out there, each claiming to be the best at what they do and promising to make you successful. What sets a good coach apart from an ineffective one? Educational background and experience are not enough. When looking for a coach, here are the first 12 of 26 characteristics every good one must possess to be effective (the remaining 14 characteristics will be revealed in Part 2 of this article posting January 16):

Soapbox: Paychex Train-the-Trainer Partnership Program

By Lisa Green, Training Manager, HRS and H&B Operations, at the Paychex Training and Development Center

Kelly Schnupp never thought participating in a three-month program to enhance her training skills would have such a powerful and immediate impact on the company’s bottom line, but her experience with the Paychex Train-the-Trainer Partnership has left her pleasantly surprised.

World View: Focus on the Multicultural/Multi-Language Classroom

By Lester Stephenson

It is becoming increasingly common for training classes to have students from all over the world. But it is impossible to adapt teaching styles and classroom culture to a student from India when sitting next to him is one from Vietnam, behind him is one from Iraq, and nearby is someone from Mexico and another from Atlanta, GA. Throw in language issues, and the task facing the instructor can be overwhelming—even intimidating.

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