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Training Conference & Expo, the industry's leading train-the-trainer event, is produced by Training magazine and Lakewood Media Group, LLC.

Join Training for the 42nd Annual Conference & Expo. This train-the-trainer event is for anyone charged with increasing workplace performance.

 
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“Change is not merely necessary to life—it is life.” —Alvin Toffler, author of “Future Shock”

L&D needs to be immersed in the organization’s strategic and operating priorities, so it can provide practical, meaningful programs that support and drive change.

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ISA SPOTLIGHT: $300 MILLION INVESTMENT IN DELOITTE UNIVERSITY PAYS DIVIDENDS

In a small Fort Worth suburb in North Texas, you’ll find a 700,000-squarefoot learning and development center called Deloitte University. DU, as it is known, represents a $300 million Deloitte commitment to develop leadership skills and incubate innovative solutions to complex business challenges worldwide.

More than 200,000 learners have passed through DU’s doors in Westlake, TX, since opening six years ago. The campus boasts 800 guest rooms and 32 classrooms and is an inspiring place to get away from daily tasks and focus on business innovation and leadership development. HR Certification Institute® (HRCI®) was the first outside organization to meet on campus in 2012 and has since held several board meetings there.

Today, the university offers courses that can help individuals earn professional certifications, including credentials offered by HRCI.

Learn more...

UPS Tranforms Its Talent and Performance Management Process

By Margery Weinstein Over the last few years, UPS has transformed its Talent Management and Performance Management Process to align job models and leadership competencies to attract, develop, retain, and reward its future leaders. In late 2009, the company implemented training to all U.S. full-time management to give them a clear understanding of why the changes were made, demonstrate the link between performance and pay, and to help everyone identify their skill gaps and areas of strength.

Maximizing Learning Transfer

By Raed S. Haddad, Senior Vice President, Global Delivery Services, ESI International It’s not just what you know; it’s how you use what you know. Attending a training class without proper post-course knowledge application and integration is a futile, yet common practice. In fact, a recent study shows that organizations estimate a high level of learning transfer to the workplace, but the reality does not bear that estimate out.

Bust Out of Recession Mode—How to Rally the Troops

By Mike Noble, Managing Partner, Camden Consulting Group Leaders must be able to help their employees see the possibility and promise of what is to come, while making peace with the past. A company can’t succeed unless its employees are invested in its success, and they need to get into the right mindset. An organization’s leadership team must have the ability to motivate and inspire. Here’s what leaders need to do to rally their troops and get them excited about the future:

Effective Leadership Coaching Starts with the Right Culture

By Michael Stewart, Managing Partner, Work Effects One area of human resources that has grown considerably in recent years is leadership coaching. Coaching leaders isn’t about teaching a leader to do the things they already know how to do but just a bit better. It is about putting the ball in the hands of their teammates and guiding them to victory.

Maintain Workstation Posture

By Michael Rich Millions of people each year sit in front of a computer with an arched back, crooked neck, and other poor posture habits. While many may view the threat of ergonomic-related injury as some type of a fairy tale, the potential for injury from repeated muscle stress is a scientific fact. To help protect your workers and ensure their productivity, follow these simple tips when at a computer workstation:

What’s Your Refresh Learning Strategy?

By Dan Cooper, CEO, ej4.com Ask a training professional about a certain skill set for employees and you’ll often hear something like, “Oh, we trained them on that two years ago.” The built-in assumption is, once you train employees on a topic, they’ve mastered it forever.

Making It Stick

By Kevin R. Glover, M.S., M.Ed., Vice President, Corporate Communications, Clinical Education and Sales Training, and Connie Murray, R.D., M.Ed., Director of Clinical Education and Sales Training at B. Braun Medical Inc.

True North Groups: A Powerful Path to Personal and Leadership Development

By Bill George and Doug Baker As a result of myriad leadership and economic failures in the past, both personal growth and leadership development are undergoing a significant rethinking. Macroeconomic theories prevalent for the last 30 years convinced many opinion leaders that people are motivated by monetary gains alone and act only in their economic self-interest.

Training Today: Products and Services (Nov/Dec 2011)

Kudos Inc. launched its peer-to-peer social recognition and employee engagement system. With this interactive system, team members and management can recognize one another for any act, effort, or attitude that supports their culture, values, or objectives.

Trainer Talk: Who Else Values Loyalty?

By Bob Pike

Will you be working for the same company a year from now? How about two? Will you make it five? Do you have a guarantee? And look back at your career up to now. How many companies have you worked for?

More than one major business publication recently published articles about the passing of the era of company loyalty. The notion that people can have lifelong careers at the same company doesn’t seem to work in today’s economy.

Training magazine Events: Reframing Possibility

By Tony O’Driscoll, Executive Director, Center for Technology, Entertainment and Media, Duke University’s Fuqua School of Business

To mark the 35th anniversary of the Training Conference & Expo, at Training 2012, our aspiration is a simple but audacious one: to take what we know about what works and what does not in driving human performance and to apply it in a way that allows everyone to achieve their utmost potential.

World View: Focus on Italy

By Lyrae Myxter, Director, Executive Services, Aperian Global

Once an agricultural society, Italy has developed into one of the world’s leading industrial economies since World War II. It ranks eighth in nominal GDP, is a member of the G8, and a founding member of the European Union.

How-To: Start a Corporate Mentoring Program

Starting a corporate mentoring program can seem like a huge task, and for that reason alone, many organizations simply don’t do it. They talk themselves out of it and rationalize that the “informal” mentoring taking place organically in the organization is enough. But it’s not.

Here are 10 tips to help you get your program off to a successful start:

L3.0 Wrap-Up: The Next BIG Thing

Some 310 training professionals gathered at Training’s first Learning 3.0 Conference in Chicago last month to discover the industry’s next transformation and how it will affect their organizations. They heard from innovative thinkers on topics such as “When Games Invade Real Life and Gamify Work,” “Leveraging Social Media to Change the Enterprise,” “How the Brain Science of Attention Will Change the Way We Learn,” and “Cultivating the Imagination: Building Learning Environments for Innovation.”

Cox Enterprise: Computer-Driven Behavioral Simulation

By Margery Weinstein

When Cox Enterprise’s Cox Leadership Program (CLP) needed an action-learning simulation to support its curriculum, the company turned to PressTime, a computer-driven behavioral simulation created and distributed by Discovery Learning. After observing the simulation at a company in Canada, Susan Edwards, Cox’s business effectiveness and executive development consultant, decided it met the leadership program’s learning objectives.

AAA – The Auto Club Group: Simulating Good Customer Care

By Margery Weinstein

In an effort to continuously improve member service levels, AAA – The Auto Club Group faced a learning challenge: It needed a simulation that would address the specific service issues its customer-facing employees handle. The company decided the best way to meet this learning need was to develop its own custom simulation, says AAA – The Auto Club Group Vice President and Chief Learning Officer Daniel Hill.

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