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Training magazine’s Training Top 125 Award winners are the organizations with the most successful learning and development programs in the world. 2019 winners will be announced in November 2018.
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Technology offers a plethora of on-demand learning solutions, from just Googling answers to questions to curated, searchable in-house repositories of information. The question is: What do your learners need most?

 

Average trainer salaries jumped more than 5 percent in 2017-2018 to $88,174, according to Training’s annual Salary Survey.

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ABOUT THIS STUDY

Total 2018 U.S. training expenditures—including payroll and spending on external products and services—declined 6.4 percent to $87.6 billion, according to Training magazine's 2018 Training Industry Report.

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INDUSTRY INSIGHT: Hard Skills Are Only Half the Price of Entry

Organizations have been paying only half the price of entry when moving managers through the leadership pipeline. According to a 2016 Gallup poll, only 18% of managers demonstrate an aptitude for effectively managing others. This means a staggering number of companies are functioning far below potential.

If 82% of managers aren't effectively leading their people, consider how many companies aren't effectively operating their businesses. Tom Roth, President and Chief Operating Officer of Wilson Learning Worldwide, writes: "When history points to great failures and great successes of companies, it often points to the character of the leader."

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This Industry Insight article is provided by Wilson Learning. To download the e-book, "Mastering the Role of Leader: A Definitive Guide for Developing Leaders at AII Levels of Your Organization," visit https://www.wilsonlearning.com/wlw/go/leader or call 800.328.7937.

Soapbox: Certified by Caterpillar

By Jeffrey C. Thomson, CMA, and Janie Copeland, CPA

Caterpillar Inc., a leading manufacturer of construction and mining equipment, knows infrastructure: Caterpillar machinery and engines can be found all over the world. Just as Caterpillar equipment is used to make progress possible, the company also understands the importance of developing a diverse and well-trained accounting staff.

Soapbox: Leading in the Second Half of Life

By Jann Freed, Ph.D.

At 45, most executives have reached their peak and are bored. While they are very good at their jobs, they often are not learning and are no longer challenged. Yet, they are likely to have another 20 to 25 years of work. So managing oneself often leads to beginning a second career.

How-To: Cement Learning in Just 5 Minutes

By Kendra Lee

When we as trainers create training, it’s not enough to just deliver it. If we want to make it stick, we need strategies to cement the content long after the program appears to be over.

One of the most common ways to reinforce key content is to make it available in a bite-sized format that’s easy for participants to review, useful for managers to reinforce, and easy to integrate as pre-work into related programs.

The Art of Negotiation

Many people think William Shatner is the master negotiator based on his priceline.com commercials, but I believe my husband actually owns the title. His dad was in auto sales, and he has continued the family tradition. In fact, he practices his wiles—I mean skills—on me on a regular basis.

Bridging Generational Workplace Chasms

By Jeff Mariola, President, Ambius  “All Baby Boomers who grew up during the period between 1946 and 1964, are afraid of technology.” “Gen Y/Millennials (born between 1982 and 2001) don’t want to work hard.” Have you heard these stereotypes? As a “Boomer” who oversees thousands of people in North America and Europe, I believe there are inherent challenges in managing divergent generations of colleagues, but the opportunities for growth and renewal are far greater.

Salespeople Are Different—and So Are Companies

By Ken Wax My recent article explored “10 Reasons Why Training Salespeople Is Different and What You Can Do About It” (http://trainingmag.com/article/yes-salespeople-are-different%E2%80%94and-so-training-them). It showed why the very nature of their work makes them different than most other groups.

A Rant on Big Meetings

By Dan Cooper, CEO, ej4.com A special piece of the classroom experience is a standard ritual in organizations—the traditional “big meeting.” A front-line Marketing specialist attended the annual two-day sales extravaganza. The meeting consisted of a steady stream of product manager presentations for full eight-hour days, with a 15-minute break in the morning and afternoon.

The Do’s and Don’ts of Decision-Making

By David Goldsmith Great decision-making skills have never been more important then in today’s business environment. The playing field has been leveled because most individuals and organizations basically have access to the same technology, information, and markets as their competitors. What ultimately will distinguish competitors is their ability to make better decisions. High-performing decision-makers act and think differently. Here, a look at the decision-making actions to be avoided and the tools for making higher-quality decisions.

Mentoring: Taking Time Saves Time

By Dr. Lois J. Zachary, President, Leadership Development Services, LLC Many leaders, while well intentioned, often are unprepared or underprepared for the mentor role. Many claim the lack of time is the issue. Sure, it’s an issue, but probably not theissue. It is important to remember that taking time to prepare for mentoring ultimately saves time. How do we know?We’ve conducted hundreds of interviews with organizational leaders who are involved in mentoring relationships. What our research has demonstrated is:

7 Rules for Total Transparency

By John M. Bernard, Founder and Chairman, Mass Ingenuity Companies today must do business at the speed of NOW, and a business that cannot see its problems will sink. In the NOW organization, The Quarterly Target Review makes problems clearly visible to everyone and, thus, provides a pivotal tool for maintaining transparency. A formal review of work ON and IN the business, the Quarterly Target Review puts a microscope on the business, revealing any gaps between targets and actual performance.

2012 Top Young Trainer Award Winners

Training magazine named the winners of its 2012 Top Young Trainer awards, recognizing the top 40 training professionals age 40 and under. These executives will be profiled in the May/June 2012 issue of Trainingmagazine and online at www.trainingmag.com, and they will be honored at an awards ceremony in February 2013 at the Training 2013 Conference & Expo, World Disney World Resort, FL.

How OD and CoPs Influence Performance

By Alexandra Harocopos There is never one correct method to follow in prescribing training and/or performance interventions. A variety of solutions can be implemented based on knowledge sharing and a company’s organizational structure. The best solution is figuring out what works well for your project and your organization. This article will examine how Organizational Design (OD) contributes to performance. It will focus specifically on the influence of knowledge sharing through Communities of Practice (CoPs). What Is a CoP?

Corporate Training: Are Managers Born or Made?

By Carol S. Dweck, Ph.D. Millions of dollars and thousands of hours are spent each year trying to teach leaders and managers how to coach their employees and give them effective feedback. Yet much of this training is ineffective, and many leaders and mangers remain poor coaches. Is that because this can’t be trained? No, that’s not the reason. Research sheds light on why corporate training often fails.

Social Learning Starts with Online CoPs

By Brandon Williams, Consultant, The Educe Group If you build it, will they really come? Drive the adoption of enterprise-wide social learning technology by creating thriving online communities of practice. What Is a Community of Practice?

Will the Customer Service Process Ever Be the Same?

By Joe Cortez, Interactive Media Specialist, Signature Worldwide Technology has driven us into some new, unforeseen territory in the last few years. Before, when you had a problem with a company (or its level of perceived service), you would have to call an 800 number and navigate through a touch-tone menu of options just to speak to someone who hopefully could resolve your problem. Today, instead of dealing with the company directly, you can express your dissatisfaction through a public medium such as Facebook or Twitter.

Case Study: New Hire Scorecards at Discover Financial Services

As balanced scorecards have become increasingly common tools used to manage entire businesses, many training and development professionals have tried to adapt them for use in our profession. For example, ASTD developed its Workplace Learning and Performance Scorecard in 2006, and Ajay Pangarkar and Teresa Kirkwood published their Trainer’s Balanced Scorecard in 2009.

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