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Training magazine’s Training Top 125 Award winners are the organizations with the most successful learning and development programs in the world. Download the 2020 Training Top 125 application today!

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TechLearn 2019 is designed for learning and development professionals who want to leverage the latest in learning research and training technologies to improve workplace performance.
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Dollar General

The Tennessee discount retailer earns the top spot on the 2019 Training Top 125.

LeadingRE

Mastering the art of leadership development, accelerating the training of its agents, and increasing employee retention and productivity helped Leading Real Estate Companies of the World (LeadingRE) mark a year of milestones.

Best Buy

Laser-focused on growth and innovation, Best Buy is well on the way to fulfilling its multi-year vision called Best Buy 2020 – Building the New Blue. Training continues to play a crucial role in helping the retailer achieve this vision and was instrumental in moving the needle on Best Buy’s three main corporate strategic goals for 2018:

Training technology and innovation have been game-changers for Best Buy as it implements its multi-year growth and customer experience strategy.

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Dollar General
LeadingRE
Best Buy

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INDUSTRY INSIGHT: AGILITY - THE MISSING LINK IN EMPLOYEE DEVELOPMENT

Agile. Nimble. Resilient. If organizations want to keep up with an ever-evolving world of work, these are the types of people they need to hire, retain, and, most importantly, develop. But how can organizations continue to support their employees’ growth and success in a rapidly changing workplace? The key is agile employee development.

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This Industry Insight article is provided by Saba Software. Download this new guide to find out why career agility is the new competitive advantage – and how your people can become career acrobats to propel their career to new heights.

Educating a Better Customer

By Norma Jarman, Training Account Manager, Signature Worldwide A customer may not know about the skills needed to succeed…but they know what does not work. How can we condition a customer to stay at our hotel property repeatedly? For us Road Warriors, that time of year when our patience will be pushed to its limit is quickly coming upon us—the summer travel season!

What Switches On Self-Interest, and Switches Off Company Interests?

By David Gebler Most leaders already know that to achieve superior results they must foster a healthy corporate culture grounded in strong values. This should be easy—most employees already share the same values their companies endorse. So why is it so hard? Why is it that in most organizations their corporate culture works against high performance and top results?

Put Culture First and Forever

By Robert Reiss and Jeff Fox There are three sustaining factors in business: winning culture, marketing, and innovation. That’s it. Three factors. Marketing is the identification, attraction, getting and keeping of okay customers. Innovation is creating new products, new ideas, new ways, new processes, new anything.

Leaders’ Decision-Making: A Blended Approach

By Dr. Jay McNaught, Senior Manager, Leadership Development, Pfizer Animal Health, and Cliff Hebard, Principal Consultant, Hebard & Associates Corporate Learning Systems, LLC Decision-making as a stand-alone leadership development topic seems to generate less interest—on the surface, at least—than other topics. One cause may be the persistent beliefs that decisions are made either (a.) logically or (b.) intuitively, but not both. On the contrary, research suggests that:

Don’t Just Say It, Convey It

By David Lapin The foundation of robust communication rests more on the ability to hear than on the capacity to speak. Communication is ineffective if it isn’t heard, no matter how eloquent the speech. As leaders, we need to hear our people, but equally important, we need to make sure the people we lead are hearing us. This applies on a day-to-day level, but is particularly important when having a serious conversation with an individual about his or her performance.

How-To: Journal the Journey

By Jason Womack, MEd, MA, Founder and CEO, The Jason Womack Company
We love to read about life. We talk about what happened, who’s doing what, and where people are going. One look at the newsstand in a bookstore or airport and the headlines of what people did compete for your attention!

Learning to Get the Most from a Performance Chain

By Chris LaVictoire Mahai
In the animal world, the food chain is the most critical driving force. In the business world, it’s the performance chain—defined as allthe tangibleand intangibleelements that have to move from the moment you trigger demand until you have cash in the bank; allthe ins and outs that have to work together and align to your target customer experience to drive the outcomes you want.

Onboarding as Part of Talent Management Strategy

Big or small, every company has to onboard new employees. Some organizations manage the process better than others. A select few take onboarding to the next level and integrate their onboarding program into their talent management process. The result of this integration is that onboarding becomes a key component of a company’s talent strategy.

Using 3-D Animated Video for Workforce Training

By Joelle Scheldorf Media designer Ruben Jauregui studies one of two widescreen computer displays on his desk. It shows an image of an industrial machine, dense with rollers, servomotors, and other mechanical components. “It’s called an Embosser,” Jauregui explains. “It’s used for combining two paper plies together. This model took me three weeks to make. It can take less, but this one was pretty complicated.”

Better Training Through Show, Not Tell

By Frank Ryle, PMP, Senior Trainer, International Institute for Learning, Inc. “You need to be able to show us and not tell us what we need to know.” This was probably the biggest tip I ever received early in my career as a corporate trainer in project management.

The Changing Face of Training

By Paul Glover When managers decide to train their employees, they are sometimes disappointed when their efforts fail. This happens because managers don’t always train employees on the skills that are most essential for moving the company forward.  

Where Are Your New Leaders Coming From?

By Michael Leimbach, Ph.D., Vice President of Global Research and Design, Wilson Learning Worldwide, and Barb Taruscio, Senior Consultant

Mission Impossible

By Guy L. Smith IV, Executive Vice President, Diageo North America, and the Diageo North America Corporate Relations Team How many times in your life has someone said to you, “You can’t do that; that’s impossible”? You just can’t do it!” A parent? A teacher? A coach? A colleague at work? Your boss? “It’s impossible to do that. No one has ever done that.” “You can never go faster than the speed of sound.” “Man cannot fly.”

What Business Acumen Can Do for You

By Kevin Cope, Founder, Acumen Learning Years ago a colleague of mine was consulting with a group of senior NASA managers at Cape Canaveral. He tried to explain, in simple terms, an organizational change strategy. The managers seemed confused. In an effort to clarify, he said, “Please don’t make this more complicated than it is. It’s not rocket science.” To which they sincerely answered, “We wish it were. We’d understand it better!”

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