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Training magazine’s Training Top 125 Award winners are the organizations with the most successful learning and development programs in the world. Download the 2020 Training Top 125 application today!

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Dollar General

The Tennessee discount retailer earns the top spot on the 2019 Training Top 125.

LeadingRE

Mastering the art of leadership development, accelerating the training of its agents, and increasing employee retention and productivity helped Leading Real Estate Companies of the World (LeadingRE) mark a year of milestones.

Best Buy

Laser-focused on growth and innovation, Best Buy is well on the way to fulfilling its multi-year vision called Best Buy 2020 – Building the New Blue. Training continues to play a crucial role in helping the retailer achieve this vision and was instrumental in moving the needle on Best Buy’s three main corporate strategic goals for 2018:

Training technology and innovation have been game-changers for Best Buy as it implements its multi-year growth and customer experience strategy.

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Dollar General
LeadingRE
Best Buy

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INDUSTRY INSIGHT: AGILITY - THE MISSING LINK IN EMPLOYEE DEVELOPMENT

Agile. Nimble. Resilient. If organizations want to keep up with an ever-evolving world of work, these are the types of people they need to hire, retain, and, most importantly, develop. But how can organizations continue to support their employees’ growth and success in a rapidly changing workplace? The key is agile employee development.

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This Industry Insight article is provided by Saba Software. Download this new guide to find out why career agility is the new competitive advantage – and how your people can become career acrobats to propel their career to new heights.

Where Are Your New Leaders Coming From?

By Michael Leimbach, Ph.D., Vice President of Global Research and Design, Wilson Learning Worldwide, and Barb Taruscio, Senior Consultant

Mission Impossible

By Guy L. Smith IV, Executive Vice President, Diageo North America, and the Diageo North America Corporate Relations Team How many times in your life has someone said to you, “You can’t do that; that’s impossible”? You just can’t do it!” A parent? A teacher? A coach? A colleague at work? Your boss? “It’s impossible to do that. No one has ever done that.” “You can never go faster than the speed of sound.” “Man cannot fly.”

What Business Acumen Can Do for You

By Kevin Cope, Founder, Acumen Learning Years ago a colleague of mine was consulting with a group of senior NASA managers at Cape Canaveral. He tried to explain, in simple terms, an organizational change strategy. The managers seemed confused. In an effort to clarify, he said, “Please don’t make this more complicated than it is. It’s not rocket science.” To which they sincerely answered, “We wish it were. We’d understand it better!”

Supercompetent Speaking: Before and After Tips

By Laura Stack, MBA, CSP As professional speakers, it’s our goal to implant our messages firmly in our listeners’ minds. But some research indicates that 90 percent of audience members forget every brilliant thing you uttered within 30 days. To use a computing analogy, if the speech’s underlying message doesn’t get written into long-term storage, then new experiences eventually crowd it out of the listener’s short-term memory buffer.

What Makes an Exceptional Leader?

By Dennis N.T. Perkins “For scientific discovery, give me Scott; for speed and efficiency of travel, give me Amundsen; but when disaster strikes and all hope is gone, get down on your knees and pray for Shackleton.” —Sir Edmund Hillary

Spin Doctor for Customer Service

By Dulce Gonell-Holderby, Training Account Manager Signature Worldwide Dealing with customer complaints is not fun. We all have been through an experience in which the customer was not a happy camper. So how do you prevent this unhappy customer from passing on their negative experience to their friends, family, and the world, especially since we are a society of technology and we share things at a moment’s notice?

Taming the Uncivilized Beast

By Jeff Cohen Ed had two reputations. In financial circles, he was perceived as a confident, larger-than- life and creative CFO. At his company, he was known to direct reports and colleagues as the “equal opportunity abuser.” Arrogant and caustic, he often treated anyone who disagreed with him with hostility and sarcasm. After receiving this feedback, the president had heard enough about Ed’s incivility and brought in an executive coach to “straighten Ed out.” The coach was given three months (it took eight) to help Ed modify his acerbic behavior.

Train to Last!

By Shirzad Chamine, Chairman, CTI Billions of dollars are wasted on training and development each year. Within six months of most expensive trainings, whether meant to strengthen leadership skills, emotional intelligence, selling ability, or customer service, many participants can barely recount what they learned or point to what has changed.

Creating Memorable Seminars

By Hank Moore, Corporate Strategist Meetings, seminars, conferences, and retreats are mainstays of business. Many fail to achieve goals because they are not unique. Thus, folks are highly selective about those they will attend. Here are some tips for organizing and executing successful seminars:

Transformational Leaders

By Randy Harrington, Ph.D., and Carmen E. Voillequé Chapter 1: Evolutionaries It is difficult to manifest and sustain strategic clarity in a world where thousands of tasks bog down the days and the rules seem to change the moment we gain momentum. The sad truth is that most organizations are simply trying to reduce the frustration of a beleaguered staff who see winning as surviving, biding time until some external force defines their options and direction for good or ill.

Leadership Development that Really Works

By Mark Miller, VP, Organizational Effectiveness, Chick-fil-A I’ve been selling chicken for more than 30 years and in the training profession for just over a decade. However, throughout my career, the question of leadership development has been ever present. In the early days, we had a sophisticated process for leadership development. I call it emersion and osmosis. It was built on two tenants:

10 Tips for Leaders to Make Your Meetings GREAT!

By Mark Miller, Vice President, Organizational Effectiveness, Chick-fil-A Meetings matter. If done well, they multiply our time, increase our productivity, tap into the collective wisdom and creativity of the group, yield better decisions and better results. Let’s face it—most of the meetings we attend are not the model for productivity and efficiency. Done poorly, they are a colossal waste of time. Here are 10 tips to help your team master a few basics for empowering your meetings, starting today.

Training: Mandatory or Not?

By Dan Cooper, CEO, ej4.com A large organization was talking about expanding its initial entry into e-learning and made a statement common among trainers: “We’re not ready yet to make our training mandatory.” This usually means they have tried to require training in the past and received enormous push-back from learners and their managers. So they’re twitchy about the whole idea. Typical causes for the push-back include:

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