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Training magazine’s Training Top 125 Award winners are the organizations with the most successful learning and development programs in the world. 2019 winners will be announced in November 2018.
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#metoo

The #MeToo and #TimesUp movements have encouraged millions of people worldwide to share stories of sexual harassment. Organizations are grappling with how best to learn from past mistakes and redefining strategies to prevent harassment.

Emerging

These stars set a shining example for their organizations.

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ABOUT THIS STUDY

Total 2018 U.S. training expenditures—including payroll and spending on external products and services—declined 6.4 percent to $87.6 billion, according to Training magazine's 2018 Training Industry Report.

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INDUSTRY INSIGHT: Hard Skills Are Only Half the Price of Entry

Organizations have been paying only half the price of entry when moving managers through the leadership pipeline. According to a 2016 Gallup poll, only 18% of managers demonstrate an aptitude for effectively managing others. This means a staggering number of companies are functioning far below potential.

If 82% of managers aren't effectively leading their people, consider how many companies aren't effectively operating their businesses. Tom Roth, President and Chief Operating Officer of Wilson Learning Worldwide, writes: "When history points to great failures and great successes of companies, it often points to the character of the leader."

Learn more...

This Industry Insight article is provided by Wilson Learning. To download the e-book, "Mastering the Role of Leader: A Definitive Guide for Developing Leaders at AII Levels of Your Organization," visit https://www.wilsonlearning.com/wlw/go/leader or call 800.328.7937.

L3.0 Wrap-Up: The Next BIG Thing

Some 310 training professionals gathered at Training’s first Learning 3.0 Conference in Chicago last month to discover the industry’s next transformation and how it will affect their organizations. They heard from innovative thinkers on topics such as “When Games Invade Real Life and Gamify Work,” “Leveraging Social Media to Change the Enterprise,” “How the Brain Science of Attention Will Change the Way We Learn,” and “Cultivating the Imagination: Building Learning Environments for Innovation.”

Cox Enterprise: Computer-Driven Behavioral Simulation

By Margery Weinstein

When Cox Enterprise’s Cox Leadership Program (CLP) needed an action-learning simulation to support its curriculum, the company turned to PressTime, a computer-driven behavioral simulation created and distributed by Discovery Learning. After observing the simulation at a company in Canada, Susan Edwards, Cox’s business effectiveness and executive development consultant, decided it met the leadership program’s learning objectives.

AAA – The Auto Club Group: Simulating Good Customer Care

By Margery Weinstein

In an effort to continuously improve member service levels, AAA – The Auto Club Group faced a learning challenge: It needed a simulation that would address the specific service issues its customer-facing employees handle. The company decided the best way to meet this learning need was to develop its own custom simulation, says AAA – The Auto Club Group Vice President and Chief Learning Officer Daniel Hill.

Get Your Head in the Game

By Margery Weinstein

A changing mindset combined with changing technology is driving the use of games and simulations, says Karl M. Kapp, a learning and technology expert and professor of instructional technology at Bloomsburg University in Bloomsburg, PA. “People are becoming more open to using games and simulations for learning, and, at the same time, the technologies are making the development of games and simulations easier and faster than a mere five years ago.”

Salary Lessons from Wall St.

By Constance Melrose

Wall Street may not be fashionable in some circles, but here’s one statement that’s tough to dispute: Wall Street professionals know how to negotiate a good deal. Last year, even in relatively lean times, 56 percent of Wall Street financial pros reported earning a higher bonus than they earned the year before.

Growing Gains

Last month, I regretfully had to have a 70-foot-tall, stately maple tree removed from my front lawn. Unfortunately, it had fallen victim to a condition called girdling roots, in which the roots grew around the base of the trunk and choked off vital nutrients and water. A few weeks later, I noticed a hint of green peeking out from the mound of mulch. I cleared away the dirt and found a small sprout growing in the spot.

Integrity and the Role of HRD

By Al Watts, Founder, inTEgro, Inc. With all the apparent lapses of integrity we’ve witnessed, why are we not seeing more attention paid by the HR and HRD world? What should the roles of HR and HRD professional be? Here are three reasons it may be difficult to get our arms around integrity, and suggestions for helping leaders and their organizations function at the highest possible level:

Creating a Holistic Talent Management Team

By Richard Lynell What does a holistic talent management team look like? Well, that answer varies, depending on your organization and its leadership, culture, and environment. But regardless of this, I believe a talent management team should be an independent function of the organization, similar to an internal audit team.

Rock-Steady Leadership

By Connie Charles, Founder and CEO, Strategic Solutions International Inc.

8 Pillars of Trust

By David Horsager Everything of value is built on trust, from financial systems to relationships.

Must-Have Media Training

By Gerard Braud Natural disasters have emergency managers, emergency operations centers, and public information officers in high demand for telephone interviews with the Weather Channel, CNN, and other media outlets. So why is it, with the wealth of official knowledge available from these officials, the Weather Channel suddenly cuts away during Tropical Storm Lee to interview some yahoo resident standing in flood waters at his home in Mandeville, Louisiana?

Insightful Ethics Training Can Be a Game Changer

By Pat Quinn, Managing Director, and Pamela Verick, Director, Protiviti Inc. During prosperous economic times, ethical business principles may be overlooked when the next moneymaking deal seems right around the corner. When cash is flowing, few extol the virtues of a strong corporate culture and how it contributes to long-term business success. Yet, many learn in hindsight the value of these principles.

Use Telemarketing to Generate Qualified Sales Leads

By Jim Graziano, President, Onset Marketing LLC Business telemarketing is a reliable method to generate qualified sales leads. Many accounting, consulting, law, technology, and other professional service businesses are turning to business telemarketing to generate new immediate, short- and long-term sales opportunities.

CHG Healthcare Services LEAPs Ahead

By Margery Weinstein At the end of 2009, CHG Healthcare Services launched a new two-part Leadership Development Program. Employees interested in a leadership opportunity within the company now can speak to their managers about the Leadership Evaluation and Assessment Program (LEAP), which is designed for those ready to move into leadership in the next six to 12 months. The program was developed to gather information on potential leaders and pinpoint areas for growth that are essential for all CHG leaders. Here is how it works:

I’m Happy You Made a Mistake

By Mary Hladio, Founder and President Ember Carriers Leadership Group Minor mistakes in the workplace can be something such as overwriting a file that does not affect others but wasted your time rebuilding; major mistakes are those that affect others or the bottom line, such as overwriting the only copy of a customer database.

Siemens USA Revamps Its Recognition Program

By Mike Ryan, Senior Vice President, Marketing & Strategy, Madison Performance Group Creating and implementing a successful large-scale employee recognition program in the workplace can be a challenge in any environment. Inherently, obstacles can be more complex within a self-governing business structure. Siemens USA—with 60,000 employees in all 50 states and Puerto Rico—recognized the need for a company-wide program that balanced its business autonomy with enhanced corporate-level visibility, oversight, and control requirements.

Asia’s Contribution to EI: The Power of Paradox

By Sebastien Henry “Asian thinking doesn’t ignore paradoxes: It turns them into harmony, as both parts of the paradox can be reconciled. This ability to reconcile paradoxes proves very useful when it comes to emotional intelligence, as it means that we don’t have to compromise.” One of my previous bosses, the international director based at the headquarters of my firm in Europe, would often say: “Chinese people are really unnecessarily complicated.”

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