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“Education doesn’t necessarily change behavior,” believes Charlotte Blank, chief behavioral officer for marketing and advertising firm Maritz. “Our environment, however, has an enormous effect on our behavior. Therefore, we can use policies and systems to nudge us in the right direction.”
Such an approach looks forward, simplifying the environment to remove barriers before they deter learning and allowing a company to fine-tune its course content and integrate personalization into module-based learning.
A new report reveals most traditional training programs aren’t capturing and sharing knowledge from within the ranks of the workforce, and are letting valuable and costly knowledge walk out the door when employees leave.
Keller Williams Realty, Inc., recaptured the No. 1 spot (up from No. 2 last year) on the 2017 Training Top 125, while New York Community Bancorp, Inc.’s investment in training and development earned it the No. 2 spot.