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Training magazine’s Training Top 125 Award winners are the organizations with the most successful learning and development programs in the world. Download the 2020 Training Top 125 application today!

Training magazine’s TechLearn Conference (TLC), formerly Online Learning Conference, is designed for learning and development professionals who want to leverage the latest in learning re

TechLearn 2019 is designed for learning and development professionals who want to leverage the latest in learning research and training technologies to improve workplace performance.
Live + Online

Training Live + Online Certificate Programs are available exclusively online, and fit around your busy schedule, while still providing the professional know-how and in-depth content you've come to expect from Training magazine.

Training Live + Online Certificate Programs are available exclusively online, and fit around your busy schedule, while still providing the professional know-how and in-depth content you've come to expect from Training magazine and Training magazine Events. Register early and save $150!

Like Virginia and Michigan, more and more U.S. states these days are turbocharging their workforce development initiatives, partnering with both educational systems and employers to ensure there are enough skilled workers to keep their economies growing.

Build Virginia

More and more states are launching major workforce development initiatives to grow their talent.

My father, management expert Ken Blanchard, recently celebrated his 80th birthday and released the newly revised third edition of the bestselling “Leading at a Higher Level.” As a part of the review and revision process, we checked in on some of the assumptions we have been making about good leadership to see if they still hold true.

The latest research shows how critical it is for organizations to have managers who are prepared to be positive leaders—managers who actively encourage productivity, engagement, commitment, and performance.

Nothing was noticeably wrong when energy utility consulting firm E Source launched its culture survey in 2017. “We weren’t trying to fix anything,” recalls VP of Operations Kym Wootten. Yet, it turns out that things actually did need fixing. The survey revealed gaps between employees’ ideal corporate culture and the E Source culture.

A look at what organizations can do to help employees love their work and propel themselves and their companies to success.

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INDUSTRY INSIGHT: LEADING STRATEGIC MEETINGS

You wouldn’t continually allow people to steal your laptop, mobile phone or desk chair so why are we so loose with our time? Start treating meeting and teleconference time with the precision and discipline of a financial budget and you’ll see effectiveness and productivity skyrocket.

Learn more...

This Industry Insight article is provided by Rich Horwath, CEO of the Strategic Thinking Institute.

Conference Highlight: Dan Pink on the Surprising Science of Motivation

How can you help clients and co-workers use the training you’ve spent hours preparing? Dan Pink, a Training 2012 Conference & Expo speaker, shares the surprising truth about what motivates us. This fascinating presentation covers everything from out-of-the-box thinking to economic reform—well worth watching!

Nurturing the Learning Tree

By Hank Moore, Corporate Strategist Organizations are populated with individuals who possess a plethora of education, skills, and talents. Companies are composed of human beings, who bring their culturalization (or lack of it) to the job. Thus, they set the pace for the tree (company) in question. Business professionals are the sum of their life experiences. People, like organizations, develop, grow, and thrive. If not, they are of little market value in a career.

Supercompetent Speaking: Reading Your Audience

By Laura Stack, MBA, CSP A good speech adapts to meet an audience’s needs. Good speakers maintain awareness of the audience throughout the entire presentation and make adjustments as necessary. How do you know if your audience is “with” you? What is your audience thinking and feeling? How do you read them? This doesn’t require telepathy, just a type of sensory intelligence derived from careful attention and experience.

The Alphabet of Good Coaches: Part 1

By Bruce D. Stasch, Marketing Manager, Work Effects There are many different types of coaches out there, each claiming to be the best at what they do and promising to make you successful. What sets a good coach apart from an ineffective one? Educational background and experience are not enough. When looking for a coach, here are the first 12 of 26 characteristics every good one must possess to be effective (the remaining 14 characteristics will be revealed in Part 2 of this article posting January 16):

Soapbox: Paychex Train-the-Trainer Partnership Program

By Lisa Green, Training Manager, HRS and H&B Operations, at the Paychex Training and Development Center

Kelly Schnupp never thought participating in a three-month program to enhance her training skills would have such a powerful and immediate impact on the company’s bottom line, but her experience with the Paychex Train-the-Trainer Partnership has left her pleasantly surprised.

World View: Focus on the Multicultural/Multi-Language Classroom

By Lester Stephenson

It is becoming increasingly common for training classes to have students from all over the world. But it is impossible to adapt teaching styles and classroom culture to a student from India when sitting next to him is one from Vietnam, behind him is one from Iraq, and nearby is someone from Mexico and another from Atlanta, GA. Throw in language issues, and the task facing the instructor can be overwhelming—even intimidating.

ROE Case Study: U.S. Federal Government Agency

By Dr. James D. Kirkpatrick and Wendy Kayser Kirkpatrick The Challenge The training division of a federal agency was in trouble. In a conversation with their leaders, three increasingly common events were detailed:

7 Steps to Stress Prevention

By Michael Rich We all have seen it in the workplace: an employee so overcome with stress he or she struggles to complete work and becomes a distraction to others.

Training as a Strategic Advantage

By Dan Cooper, CEO, ej4.com It was an impressive example of out-executing a competitor. On a Thursday, a distributor for a major consumer goods company found out a competitor was going to roll out a new product to grocery stores over two weeks starting the following Monday. The competitor was offering to buy an end-aisle display, and in return wanted the retailer to discount the new product 30 cents below cost. The competitor’s message was that the retailer would still profit from “market basket add-on” because of the draw of the product on sale.

Ask for Feedback

By Jodi Glickman, President and Founder, Great on the Job There are two overriding goals of getting constructive feedback—they are both equally important, and neither trumps or negates the other: Make the feedback as useful as possible to you. Make the request as easy as possible on the person giving the feedback. Goal #1: Make the Feedback as Useful as Possible to You

Happiness Breeds Success

By Shawn Achor If you observe people around you, you’ll find most individuals follow a formula that has been subtly or not so subtly taught to them by their schools, their company, their parents, or society. That is: If you work hard, you will become successful, and once you become successful, then you’ll be happy. This pattern of belief explains what most often motivates us in life. We think: If I just get that raise, or hit that next sales target, I’ll be happy. If I lose that five pounds, I’ll be happy. And so on. Success first, happiness second.

Conversation Continuers and Terminators

By Andy Boynton and Bill Fischer with William Bole Conversations are building blocks of innovation, ways to move an idea from origination to application. But they often stall at the starting gate or become unproductive. To create successful conversation, make sure you’re sending the right signals to your conversation partners, letting them know you’re interested in a real exchange of ideas. Recent studies of how doctors talk to patients (often ineptly) are instructive.

How to Repair a Damaged Relationship

By Travis Bradberry, Ph.D. Conflict is a normal part of two people with different needs, interests, and motivations coming together. It’s how conflict is handled that determines the quality and ultimate success of a relationship. Researchers at the University of Washington (the same researchers who can predict the future success of a relationship with 93 percent accuracy) have discovered that successful relationships address conflict using a single technique-one so effective at addressing conflict that it’s called a repair. Repair

Client Service Cycle Training at Grant Thornton

Grant Thornton LLP describes “distinctive client service” as its calling card. Yet with 4,200 accounting professionals in six service lines supporting diverse industries, delivering consistent client service was challenging. In response, Grant Thornton created the Client Service Cycle (CSC), a well-defined, repeatable, six-step process for developing relationships and delivering value. Here is how the firm put this program together, including the results it generated:

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