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Pandemic

Tips to help leaders manage, train, and motivate today’s suddenly remote workforce.

Lady Learning on iPad

Mobile apps serve up employee coaching, training, and career guidance on the go.

C-Level Talent

The adMare Executive Institute aims to grow C-level talent for the Canadian biopharmaceutical sector. Here’s how this 10-month program works, and the results it is generating.

On Stage

To see the full articles with photo coverage, visit: https://pubs.royle.com/publication/?m=20617&i=658424&p=42

Attendees stepped up their knowledge and skills at the Training 2020 Conference & Expo, Learning Leaders Summit, and Innovations in Training events held in February in Orlando, FL.

Pandemic
Lady Learning on iPad
C-Level Talent
On Stage

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INDUSTRY SOLUTIONS: How to Increase Engagement with Custom eLearning

 
Historically, instructor-led training (ILT) has dominated learning modalities. But in the face of the COVID-19 pandemic, employee training and development teams are under pressure to quickly recreate instructor-led experiences in a virtual setting. Doing so usually requires the capabilities to build custom eLearning activities, but for many Learning and Development (L&D) teams, that may seem impossible on a short timeline.

However, in addition to high-tech solutions such as gamification and immersive technologies, there are also low-tech solutions that can help.

Learn more...

Bridging Generational Workplace Chasms

By Jeff Mariola, President, Ambius  “All Baby Boomers who grew up during the period between 1946 and 1964, are afraid of technology.” “Gen Y/Millennials (born between 1982 and 2001) don’t want to work hard.” Have you heard these stereotypes? As a “Boomer” who oversees thousands of people in North America and Europe, I believe there are inherent challenges in managing divergent generations of colleagues, but the opportunities for growth and renewal are far greater.

Salespeople Are Different—and So Are Companies

By Ken Wax My recent article explored “10 Reasons Why Training Salespeople Is Different and What You Can Do About It” (http://trainingmag.com/article/yes-salespeople-are-different%E2%80%94and-so-training-them). It showed why the very nature of their work makes them different than most other groups.

A Rant on Big Meetings

By Dan Cooper, CEO, ej4.com A special piece of the classroom experience is a standard ritual in organizations—the traditional “big meeting.” A front-line Marketing specialist attended the annual two-day sales extravaganza. The meeting consisted of a steady stream of product manager presentations for full eight-hour days, with a 15-minute break in the morning and afternoon.

The Do’s and Don’ts of Decision-Making

By David Goldsmith Great decision-making skills have never been more important then in today’s business environment. The playing field has been leveled because most individuals and organizations basically have access to the same technology, information, and markets as their competitors. What ultimately will distinguish competitors is their ability to make better decisions. High-performing decision-makers act and think differently. Here, a look at the decision-making actions to be avoided and the tools for making higher-quality decisions.

Mentoring: Taking Time Saves Time

By Dr. Lois J. Zachary, President, Leadership Development Services, LLC Many leaders, while well intentioned, often are unprepared or underprepared for the mentor role. Many claim the lack of time is the issue. Sure, it’s an issue, but probably not theissue. It is important to remember that taking time to prepare for mentoring ultimately saves time. How do we know?We’ve conducted hundreds of interviews with organizational leaders who are involved in mentoring relationships. What our research has demonstrated is:

7 Rules for Total Transparency

By John M. Bernard, Founder and Chairman, Mass Ingenuity Companies today must do business at the speed of NOW, and a business that cannot see its problems will sink. In the NOW organization, The Quarterly Target Review makes problems clearly visible to everyone and, thus, provides a pivotal tool for maintaining transparency. A formal review of work ON and IN the business, the Quarterly Target Review puts a microscope on the business, revealing any gaps between targets and actual performance.

2012 Top Young Trainer Award Winners

Training magazine named the winners of its 2012 Top Young Trainer awards, recognizing the top 40 training professionals age 40 and under. These executives will be profiled in the May/June 2012 issue of Trainingmagazine and online at www.trainingmag.com, and they will be honored at an awards ceremony in February 2013 at the Training 2013 Conference & Expo, World Disney World Resort, FL.

How OD and CoPs Influence Performance

By Alexandra Harocopos There is never one correct method to follow in prescribing training and/or performance interventions. A variety of solutions can be implemented based on knowledge sharing and a company’s organizational structure. The best solution is figuring out what works well for your project and your organization. This article will examine how Organizational Design (OD) contributes to performance. It will focus specifically on the influence of knowledge sharing through Communities of Practice (CoPs). What Is a CoP?

Corporate Training: Are Managers Born or Made?

By Carol S. Dweck, Ph.D. Millions of dollars and thousands of hours are spent each year trying to teach leaders and managers how to coach their employees and give them effective feedback. Yet much of this training is ineffective, and many leaders and mangers remain poor coaches. Is that because this can’t be trained? No, that’s not the reason. Research sheds light on why corporate training often fails.

Social Learning Starts with Online CoPs

By Brandon Williams, Consultant, The Educe Group If you build it, will they really come? Drive the adoption of enterprise-wide social learning technology by creating thriving online communities of practice. What Is a Community of Practice?

Will the Customer Service Process Ever Be the Same?

By Joe Cortez, Interactive Media Specialist, Signature Worldwide Technology has driven us into some new, unforeseen territory in the last few years. Before, when you had a problem with a company (or its level of perceived service), you would have to call an 800 number and navigate through a touch-tone menu of options just to speak to someone who hopefully could resolve your problem. Today, instead of dealing with the company directly, you can express your dissatisfaction through a public medium such as Facebook or Twitter.

Case Study: New Hire Scorecards at Discover Financial Services

As balanced scorecards have become increasingly common tools used to manage entire businesses, many training and development professionals have tried to adapt them for use in our profession. For example, ASTD developed its Workplace Learning and Performance Scorecard in 2006, and Ajay Pangarkar and Teresa Kirkwood published their Trainer’s Balanced Scorecard in 2009.

Engaged Leadership’s Role in Organizational Safety and Success

By Bill Whitmore, Chairman, President, and CEO, AlliedBarton Security Services There’s a direct connection between engaged leadership, workplace security, and organizational success, regardless of your product or service. Psychologist Abraham Maslow identified safety and security as among the most basic human needs on the road to self-actualization—achieving one’s full potential. It, therefore, follows that if your employees don’t feel safe and secure, they’re not going to do the best job for you.

Small Business Dynamics

By Hank Moore, Corporate Strategist How can women and minority business owners be most successful? See yourself as a plus to the business world, not as a liability. We are all minorities operating in the whole, as do professional specialties within the company’s big picture. Through diversity, each element blends and supports others, as does the corporate visioning process. Major public sector contracts require qualified minority subcontractors. Select partners, and show good faith efforts to procure and execute contracts.

Why People Don’t Remember You

By Mark Satterfield To set the stage for what I’m about to share, let’s focus on something that would appear to be “a blinding grasp of the obvious.” In order to get more referrals, people need to know who you are and what you do. You need to be top of mind when opportunities arise for people to send business your way. Now, if you sell a tangible product, this may be relatively easy. Need tires? Go to Bob. But what about when you sell services, especially high-value services that don’t lend themselves to a 10-second elevator pitch?

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Training magazine’s Training Top 125 Award winners are the organizations with the most successful learning and development programs in the world.

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The 2016 Emerging Training Leaders are leading lights at their organizations, shining examples of how strategic-minded, results focused, and people-oriented Learning and Development (L&D) profe

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