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Training magazine’s Training Top 125 Award winners are the organizations with the most successful learning and development programs in the world. Download the 2021 Top 125 application TODAY!
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Best Buy

The retailer saw great gains in learning and development in 2019 with a new virtual leadership learning environment; cutting-edge leveraging of technology; and a continued emphasis on building a high-performing, inclusive workforce.

Dollar General

Fueled by its mission of Serving Others—both customers and employees—Dollar General Corporation, LLC, rang up another #1 ranking on the Training Top 125, earning the retailer induction into the Training Top 10 Hall of Fame in 2021 after finishing in the Top 10 for four consecutive years.

The retailer adds a second consecutive #1 ranking on the Training Top 125 to its inventory.

Mastec

At MasTec Utility Services, employee training can mean the difference between life and death. That’s why the company—which provides utility construction services for the communications, power, and natural gas industries in North America—believes you can never have too much training.

In addition to ensuring employee safety and improved performance, MasTec Utility Services' training gives team members a chance to grow as professionals and achieve their goals and dreams.

Training magazine’s TechLearn 2020 Conference
Best Buy
Dollar General
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INDUSTRY SOLUTIONS: The Overlooked Success Factors Of M&A: The Human Factor

 
Mergers and acquisitions (M&A) require a significant organizational change. So early success factors are best measured by the integration of people and processes.

This article will explore challenges, common mistakes, and solutions around organizational integrations.

Learn more...

Soapbox: Paychex Train-the-Trainer Partnership Program

By Lisa Green, Training Manager, HRS and H&B Operations, at the Paychex Training and Development Center

Kelly Schnupp never thought participating in a three-month program to enhance her training skills would have such a powerful and immediate impact on the company’s bottom line, but her experience with the Paychex Train-the-Trainer Partnership has left her pleasantly surprised.

World View: Focus on the Multicultural/Multi-Language Classroom

By Lester Stephenson

It is becoming increasingly common for training classes to have students from all over the world. But it is impossible to adapt teaching styles and classroom culture to a student from India when sitting next to him is one from Vietnam, behind him is one from Iraq, and nearby is someone from Mexico and another from Atlanta, GA. Throw in language issues, and the task facing the instructor can be overwhelming—even intimidating.

ROE Case Study: U.S. Federal Government Agency

By Dr. James D. Kirkpatrick and Wendy Kayser Kirkpatrick The Challenge The training division of a federal agency was in trouble. In a conversation with their leaders, three increasingly common events were detailed:

7 Steps to Stress Prevention

By Michael Rich We all have seen it in the workplace: an employee so overcome with stress he or she struggles to complete work and becomes a distraction to others.

Training as a Strategic Advantage

By Dan Cooper, CEO, ej4.com It was an impressive example of out-executing a competitor. On a Thursday, a distributor for a major consumer goods company found out a competitor was going to roll out a new product to grocery stores over two weeks starting the following Monday. The competitor was offering to buy an end-aisle display, and in return wanted the retailer to discount the new product 30 cents below cost. The competitor’s message was that the retailer would still profit from “market basket add-on” because of the draw of the product on sale.

Ask for Feedback

By Jodi Glickman, President and Founder, Great on the Job There are two overriding goals of getting constructive feedback—they are both equally important, and neither trumps or negates the other: Make the feedback as useful as possible to you. Make the request as easy as possible on the person giving the feedback. Goal #1: Make the Feedback as Useful as Possible to You

Happiness Breeds Success

By Shawn Achor If you observe people around you, you’ll find most individuals follow a formula that has been subtly or not so subtly taught to them by their schools, their company, their parents, or society. That is: If you work hard, you will become successful, and once you become successful, then you’ll be happy. This pattern of belief explains what most often motivates us in life. We think: If I just get that raise, or hit that next sales target, I’ll be happy. If I lose that five pounds, I’ll be happy. And so on. Success first, happiness second.

Conversation Continuers and Terminators

By Andy Boynton and Bill Fischer with William Bole Conversations are building blocks of innovation, ways to move an idea from origination to application. But they often stall at the starting gate or become unproductive. To create successful conversation, make sure you’re sending the right signals to your conversation partners, letting them know you’re interested in a real exchange of ideas. Recent studies of how doctors talk to patients (often ineptly) are instructive.

How to Repair a Damaged Relationship

By Travis Bradberry, Ph.D. Conflict is a normal part of two people with different needs, interests, and motivations coming together. It’s how conflict is handled that determines the quality and ultimate success of a relationship. Researchers at the University of Washington (the same researchers who can predict the future success of a relationship with 93 percent accuracy) have discovered that successful relationships address conflict using a single technique-one so effective at addressing conflict that it’s called a repair. Repair

Client Service Cycle Training at Grant Thornton

Grant Thornton LLP describes “distinctive client service” as its calling card. Yet with 4,200 accounting professionals in six service lines supporting diverse industries, delivering consistent client service was challenging. In response, Grant Thornton created the Client Service Cycle (CSC), a well-defined, repeatable, six-step process for developing relationships and delivering value. Here is how the firm put this program together, including the results it generated:

Events to Remember

By Kristen Coulter, Director of Communication, JP Horizons Business leaders often attend a professional development seminar, write down some notes in a binder, put it on a shelf when they return to the office, and get back to the daily grind. It’s a situation that costs companies money without producing many results.

Break Your Own Rules: Proceed Until Apprehended

By Jill Flynn, Kathryn Heath, and Mary Davis Holt There are plenty of instances in life when proper protocol entails obeying the rules. However, there are many othertimes when you need to give yourself the green light to proceed. Being bold and resolute takes practice. The best way to add assertiveness to your repertoire is by looking for opportunities to flex your muscles. Here are some hints to help you proceed until apprehended:

Ethical Lessons from the Penn State Case

By Darnell Lattal, Ph.D., CEO and President, Aubrey Daniels International (ADI) Penn State’s story of bad decisions and bad behavior sparked a national debate about personal moral conduct and the school’s perceived institutional failure to do the right thing. There were tremendous failures of judgment, of action, and of inaction. Since none of us are immune from acting unethically, what can we do to ensure our workplaces are not caught in our own failures of judgment, of action, and of inaction?

Hidden Costs of Temporary Workers

By Randall Hatcher During the early days of temporary staffing in the 1960s and ’70s, most companies turned to this option on a short-term, project, or seasonal basis only. As they started to increase their number of temporary workers, the enormous cost savings caught the attention of the number crunchers. Before long, some “temporary” jobs were lasting two, three, or five years, and others would end only if the business folded.

Domestic Violence Contributes to Workplace Violence

By Rich Cordivari, Vice President of National Accounts Business Development, AlliedBarton Security Services Violence in the home can lead to violence in the workplace. Employees are at risk for facing workplace violence where they, or their co-workers, are experiencing domestic violence situations. A violent spouse or significant other can come to the workplace to check up on, harass, threaten, or act out against their partner.

Supercompetent Speaking: Breaking the Ice

By Laura Stack, MBA, CSP Connecting with your listeners can be the hardest part of presenting, especially if they don’t already know you. They might come into your presentation thinking, “Oh, boy, another dull speech.” Or they may feel alone, out of place, or unprepared for the experience. Worse, if your session is mandatory, and they have “better” things to do, they might even feel a little hostility toward you.

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