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“Education doesn’t necessarily change behavior,” believes Charlotte Blank, chief behavioral officer for marketing and advertising firm Maritz. “Our environment, however, has an enormous effect on our behavior. Therefore, we can use policies and systems to nudge us in the right direction.”
Such an approach looks forward, simplifying the environment to remove barriers before they deter learning and allowing a company to fine-tune its course content and integrate personalization into module-based learning.
Because of technological advancements, the threat of disconnection on a human-to-human level is extreme, and employers have to do something now to stay competitive in the marketplace. Educating and motivating employees on soft skills is an obvious remedy.
Security officers at G4S Secure Solutions (USA) Inc. must successfully complete a two-phase certification program, including testing and practical application/demonstration, before being awarded the Custom Protection Officer Certification.
The onboarding of any new employee who will report directly to you should be “handled” by you. You can start by explaining that your modus operandi for managing is to build a regular, ongoing, structured one-on-one dialogue with every person who reports to you. So you will start by scheduling a lot of one-on-ones at the outset.