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Training magazine’s Training Top 125 Award winners are the organizations with the most successful learning and development programs in the world. Download the 2019 application today!

 
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Leader and Social Media

Most of your employees are familiar with at least one social media site, whether that’s Facebook, Instagram, Twitter, Snapchat, LinkedIn, or another. Understanding how to use these platforms to build relationships with new and prospective customers—and even colleagues—is essential these days.

Social media is more than a collaboration and marketing tool; it also can be a tool to develop leaders.

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This year, the youngest of the Baby Boomer leaders will turn 61, and simple demographics assures that the need to replace the exodus of these aging leaders will accelerate rapidly over the next four to six years.

And is your organization doing enough to develop them?

New L&D Leaders

Set yourself up for success by learning from peers who have already been there.

Learn More About the Training Top 125
Leader and Social Media
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New L&D Leaders

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INDUSTRY INSIGHT: STRATEGIC ONBOARDING—HELP NEW HIRES BELONG AND DELIVER RESULTS

When new hires choose your company as “the one,” it’s a big deal for them and you. And it’s personal. There’s nothing they want more than to belong — to fit in, understand their role, learn the ropes, and add value to the organization right away.

Because it’s personal, one-size onboarding isn’t going to work. Organizations should look at the new hire onboarding process as a complete experience. In fact, onboarding should begin from the moment the candidate says, “Yes.” That means personalizing the offer letter and pre-boarding experience and creating more than a task checklist about workspaces, computers, and paperwork. Strategic onboarding rapidly engages enthusiastic new hires into the life of the organization and keeps them continuously engaged with every career move or transition.

Why is it so important to get onboarding right?

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3 Ways to Help Your Team Master Negotiations

Different kinds of negotiations require different kinds of negotiation skills. It’s much less important that people know their “style” than it is for them to know the necessary negotiation skills, including Assertiveness, Empathy, Flexibility, Intuition, and Ethics.

Workforce Development: More Than Teaching People to Fish

The point is not to just to teach a person to fish, but also to teach him or her as many ways as possible to get food to survive. The same is true with developing today’s workforce. The goal for agencies, industries, and educators must center on teaching students as many ways as possible to get a good job and stay in it.

Selling the Value

In order to sell the benefit, you must find value and believe in the product, service, or initiative you are presenting. Most importantly, you must believe in yourself and your ability to deliver results.

Changing of the Guard: Fewer “Workaholics”

With Baby Boomers moving out of the workforce, and Generation Xers and Millennials moving in, there may be a shift in culture, in which workaholic bosses are no longer accepted as “just the way things are.”

5 Ways to Manage Your Narcissistic Boss

Being yelled at, being publicly criticized, and being asked to cover for your manager are all inappropriate behaviors regardless of what you have done. Managers are supposed to motivate and manage their employees, and this type of behavior does neither.

Creating Better Customer Relationships Through Improv

If you utilize a pattern of affirming and building, while listening intently, you will find that the conversations with customers are more natural, customer focused, and deliver potential for increased sales.

The Blue-Collar Experience

When you design training, it really boils down to knowing your audience. Try to know more than their job titles—what physical, time, or environmental constraints are they facing? What skills and background knowledge are typical strengths? How will you support their weaknesses?

Treating Customers Like Friends

“Loyalty” is a word that is synonymous with the concept of relationship building in the business world.

Don’t Just Engage…Entertain!

You may feel you can successfully engage listeners with the critical substance of your message. But including an entertainment feature can add a whole new dimension to business meetings, to learning, to informing, to making the sale.

Beyond 360° Feedback to 720° Development

720° development begins with an Inside-Out 360—an integrated assessment of personality traits, motives, and competencies, as well as current and desired stages of development. Then an Outside-In 360 gives broad feedback on how people above, across from, and below perceive an individual’s strengths and areas of development.

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Top 125 Countdown

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Training Top 125

2017 Training Top 125 winners demonstrated a strong focus on effective training and employee development tied to corporate strategic goals and business impact.

From the Editor

While editing one of the articles, “Lessons for New L&D Leaders,” for this issue, I read something that struck a chord: “When meeting with peers and up-line colleagues, ask: ‘How can I help you

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Emerging Training Leaders

Emerging

Spectacular. Impressive. Dazzling.

Spring is—finally—in the air.

By Lorri Freifeld

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