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“Education doesn’t necessarily change behavior,” believes Charlotte Blank, chief behavioral officer for marketing and advertising firm Maritz. “Our environment, however, has an enormous effect on our behavior. Therefore, we can use policies and systems to nudge us in the right direction.”
Such an approach looks forward, simplifying the environment to remove barriers before they deter learning and allowing a company to fine-tune its course content and integrate personalization into module-based learning.
In Brandon Hall Group’s 2014 Performance Management Study, 88 percent of 223 responding organizations have a performance management strategy, yet 71 percent say their current approach to performance management needs improvement, even reinvention.
Collaborating with store and pharmacy operations to gather data and insights on customer needs, operational metrics, and learner audiences, six designers in just six months developed a 12-week curriculum to engage and educate thousands of Walgreens team members on new Well Experience behaviors, roles, technologies, products, and processes/procedures.
To improve our knowledge sharing in the year to come, we need to move into the Information Age, where knowledge is on demand; where learning can be fit to me as opposed to me having to fit everything to it.
When it comes to ensuring that your blended learning curriculum is a success, focus on marketing the blend, managing its implementation, and motivating learners to enroll and complete the entire program.
At The Baldwin School, the brand promise: Accomplished Women—Interesting Lives, was being delivered successfully over and over again. Whether the accomplishments had gained public notoriety or not (and many had), each woman honestly could declare that she graduated knowing there was a special place in the world for each of them and the only barrier to an “interesting life” was themselves.
Inspired by a mental simulation exercise in “The Power of Intuition” by Gary Klein, Pre-Mortem Training has become one of the most effective ways for McCarthy project teams to communicate about, identify, prioritize, and assign responsibility for managing risk.
Part of the problem is that “politics” have been hijacked by the dark angels of our existence. We quickly associate the term with corruption, backroom wheeling and dealing, scheming and double-crossing, self-serving lying and manipulation, bullying, and power plays.