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You may have employees who have been with your organization for decades. They have a record of accomplishment, are well liked, and a great value to the company. The problem is your workforce needs are shifting.
How to upskill and reskill employees to rocket them into the new world of work.
Training 2012 Conference & Expo speaker Gabriel Urrea offers a case study on improving customer service satisfaction.
Challenge: “Our customer service scores are not going in the right direction so we need nationwide training as soon as possible.”
Training 2012 Conference & Expo speaker Jacquie Lloyd Smith offers the ins and outs of StrategicPlay® with LEGO® bricks and why it works.
How many times have you attended training or a meeting and thought it was a waste of time? Organizations in North America cannot afford to do this anymore. And life is too short to be bored by another PowerPoint or lecture about some discombobulated concept.
By Glenn Drysdale, Training & Organizational Development Manager, Multi-Chem
Recently, I embarked upon an adventure: implementing the first Learning Management System (LMS) in our company. It has been a rewarding venture, providing functionality we have needed for some time. The experience yielded many lessons that might be helpful for others. Here are some of the lessons we learned along the way.
Training 2012 Conference & Expo speaker Ethan Edwards points out a tragic schism between in-person training and elearning, and offers a tool to bridge the gap.
As instructors, we all know that the best learning occurs when learners are challenged, make mistakes, get specific individualized instructional feedback, and then get the opportunity to practice.
By Laura Stack, MBA, CSP
Nature has programmed human beings to assess strangers almost instantly for threat or value. While this capacity is less important today than it was a few thousand years ago, our biology hasn’t yet caught up to our culture. In a very real sense, then, style often trumps substance—especially in environments where people only have a few minutes to get to know you.
Training 2012 Conference & Expo speaker John Castaldi shares the lessons from school we forgot to bring with us.
As we transition from instructor-led training to self-paced elearning, we’ve forgotten two vital principles—structure and social rewards. Somehow, these important components for learning were, literally, left in the classroom.
This RSAnimate video illustrates, literally, the principles in Drive by Daniel Pink, a Training 2012 keynote speaker. Want to know more about motivating your clients and co-workers? It's not too late to join us at the Training 2012 Conference & Expo!
By Hank Moore, Corporate Strategist
How organizations start out and what they become are decidedly different concepts. Mistakes, niche orientation, and lack of planning lead businesses to failure. Like trees, most organizations seemingly look the same...yet, they can shed leaves, wither, and die while nobody notices.