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You may have employees who have been with your organization for decades. They have a record of accomplishment, are well liked, and a great value to the company. The problem is your workforce needs are shifting.
How to upskill and reskill employees to rocket them into the new world of work.
Training 2012 Conference & Expo speaker Dr. Jack Wiley explains how to give workers what they want.
Having researched workers for more than 30 years, we believe we know what they want. Not only that, we know that organizations that give workers what they want see higher levels of customer satisfaction and profits.
By Matt Abrahams, Co-Founder and Principal, Bold Echo Communications Solutions
The sound of silence… that uncomfortable lull at the end of your presentation when you ask for questions, and it takes a moment or two for someone to get up the nerve to speak.
By Tim Rymel, M.Ed., President, Corporate Kindergarten
As professional trainers, we are generally good about applying the basics when presenting or creating learning materials. We know how to use agendas, objectives, and examples, but did you know our learners are naturally wired to look for specific things during the learning process? According to researcher Paul Grice, there are four basic principles of communication that come naturally to us as humans:
Only 45 percent of managers are effective at developing their direct reports. Research shows, however, that managers who ARE effective can improve staff performance by 25 percent and significantly increase retention/commitment. So, what makes the difference? Quite simply, manager-led development. Managers who deliberately help employees maximize the learning potential of every project while connecting them with proper training and other development opportunities offer the winning development combination.
By John Elsey, President and CEO, Forum Corporation
Occupy Wall Street—a movement that consciously chose not to have “someone in charge”—taught us more than the fact that people are angry about the increasing disparities between the rich and the poor. As the CEO of a leadership development company, I found the global protests to be a fascinating case study in leadership at a time when the world needed it more than ever, whether in politics, social entrepreneurism, or business.