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Emerging Technology

As factories and distribution centers become increasingly automated, the workers who remain will be those who are trained to best troubleshoot when problems arise—and when needed, deliver the extra human touch to enhance the end-customer’s experience.

Training at factories and warehouses is evolving as more companies adopt emerging technologies such as robotics and Internet of Things equipment.

Space

When you need a new product or service that will wow customers, where do you turn? An outside marketing or research and development firm? If you’re lucky, you have the talent to embark on creating exciting new endeavors under your own roof.

How companies are designing work environments to optimize employee creativity and innovation.

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ISA SPOTLIGHT: $300 MILLION INVESTMENT IN DELOITTE UNIVERSITY PAYS DIVIDENDS

In a small Fort Worth suburb in North Texas, you’ll find a 700,000-squarefoot learning and development center called Deloitte University. DU, as it is known, represents a $300 million Deloitte commitment to develop leadership skills and incubate innovative solutions to complex business challenges worldwide.

More than 200,000 learners have passed through DU’s doors in Westlake, TX, since opening six years ago. The campus boasts 800 guest rooms and 32 classrooms and is an inspiring place to get away from daily tasks and focus on business innovation and leadership development. HR Certification Institute® (HRCI®) was the first outside organization to meet on campus in 2012 and has since held several board meetings there.

Today, the university offers courses that can help individuals earn professional certifications, including credentials offered by HRCI.

Learn more...

This ISA Spotlight article is provided by an ISA member company. ISA is an association of learning providers committed to helping training and talent development firms succeed. For more on ISA, click here.

The Awful Truth About Corporate Mentor Programs

A mentoring program isn’t going to fix your gender gap problem. If your company wants to truly help women, it has to address the inherent bias corporate culture has against women.

Teach Your Leaders to Be Great Communicators

We have allowed the bulleted slide deck to become a perfectly acceptable crutch—and a substitute for communication skill. The solution lies in understanding that communication can only ever be about the audience’s brain.

Sharing Critical Feedback

Being the bearer of bad news is neither fun nor easy. Successful managers tend to be direct (although not harsh) early on in the conversation.

Want To Eliminate Scrap Learning?

Start by involving managers in the process of training. Coach them on how to prepare people to come to class. And help them develop learning implementation contracts.

In Search Of Collective Insight

Working at the level of collective insight requires letting go of one’s own biases and embracing the wisdom of others in an open and additive way.

Focus On Sri Lanka

CEOs and HR professionals in Sri Lanka are rethinking leadership styles and looking for ways to maintain high productivity, engagement, and output while reducing their own stress level and that of their employees.

Catch People Doing Something Right

The coaching world shows us three levels of giving positive feedback depending on the personality, situation, and regularity of the practice: Praise, Acknowledgment, and Appreciation.

Unconscious Bias: What’s Age Got To Do with It?

Age is a real conundrum in the workplace. Are workers age 50-plus assets or liabilities? It is possible to have an unconscious bias about age depending on your pre-existing attitudes about age in the workplace.

Sticky Notes: Today’s Talent Wars

The talent wars are especially pronounced in the STEM (science, technology, engineering, and mathematics) fields; among the new emerging young workforce; and in more remote geographical areas.

Top 10 Management Skills You Need

Building good working relationships with people at all levels is one of the most important management skills leaders must have today, according to authors James Maktelow and Julian Birkinshaw.

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Training Top 125

Applying for the Training Top 125 can showcase your training effectiveness and help L&D earn a seat at the executive decision-making table. Learn more...

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Emerging Training Leaders

Company Assets

People are an organization’s most valuable asset,” the saying goes.

Rising Stars

The 2016 Emerging Training Leaders are leading lights at their organizations, shining examples of how strategic-minded, results focused, and people-oriented Learning and Development (L&D) profe

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