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Training magazine’s Training Top 125 Award winners are the organizations with the most successful learning and development programs in the world. 2019 winners will be announced in November 2018.
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Emerging Technology

As factories and distribution centers become increasingly automated, the workers who remain will be those who are trained to best troubleshoot when problems arise—and when needed, deliver the extra human touch to enhance the end-customer’s experience.

Training at factories and warehouses is evolving as more companies adopt emerging technologies such as robotics and Internet of Things equipment.

Space

When you need a new product or service that will wow customers, where do you turn? An outside marketing or research and development firm? If you’re lucky, you have the talent to embark on creating exciting new endeavors under your own roof.

How companies are designing work environments to optimize employee creativity and innovation.

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Sponsored...

ISA SPOTLIGHT: $300 MILLION INVESTMENT IN DELOITTE UNIVERSITY PAYS DIVIDENDS

In a small Fort Worth suburb in North Texas, you’ll find a 700,000-squarefoot learning and development center called Deloitte University. DU, as it is known, represents a $300 million Deloitte commitment to develop leadership skills and incubate innovative solutions to complex business challenges worldwide.

More than 200,000 learners have passed through DU’s doors in Westlake, TX, since opening six years ago. The campus boasts 800 guest rooms and 32 classrooms and is an inspiring place to get away from daily tasks and focus on business innovation and leadership development. HR Certification Institute® (HRCI®) was the first outside organization to meet on campus in 2012 and has since held several board meetings there.

Today, the university offers courses that can help individuals earn professional certifications, including credentials offered by HRCI.

Learn more...

This ISA Spotlight article is provided by an ISA member company. ISA is an association of learning providers committed to helping training and talent development firms succeed. For more on ISA, click here.

How-To: Power Up Your Brainstorming

By Ross Tartell, Ph.D., Learning & Development Manager – North America, GE Capital Real Estate
You need new ideas. The pressure is on and the competition is tougher than ever. When the rate of external change exceeds the rate of internal change, it’s time to power up your brainstorming to generate creative ideas.
Traditional brainstorming has been around for decades. But new variations have developed on the old brainstorming theme. Here are three examples I have found useful. Try one of these approaches the next time ideas need to flow:

How to Create Lasting Change

By Jason W. Womack, MEd, MA
Here are my suggestions about how to make change last:

Look at what you are doing now.

Make a decision to change one thing.

An excellent way to improve your current situation is to initially accept things the way they are. When you know where you are, you then can make thoughtful adjustments.

Stuck on Leadership

By Bob Parsanko and Paul Heagen Adam was stuck. The work to this point had been almost easy, familiar—and largely without obstacles. Three years into his first job as CEO, his place in life felt natural. He was just drawing on what had made him a success all along—talent and drive, a dash of charm, but more than anything, confidence.

Change Top-Down Leadership with “I Intend to…”

In Pearl Harbor, Hawaii, site of one of America’s greatest military setbacks, the nuclear submarine USS Santa Fe sat in wait. Within the tight confines of the ship toiled a crew plagued by low morale and poor performance. In a remarkable turn of events they soon would lead the fleet in most measures of combat effectiveness and create more future leaders than any other submarine.

Serendipity Brought Us Fast HR and Gamification

By Greg Greunke, VP, Client Services & Operations, ThinkSmart Just before leaving the Walt Disney museum I caught this quote from Bill Anderson about perhaps the most innovative man who ever lived. “Nothing was too precious for Walt to change, even his own ideas.”

University Health System Breaks Down the Language Barrier

By Julie Wiley, Corporate Communications Coordinator, University Health System One way Raul Correa, a registered nurse on the general medicine unit at University Hospital, provides his patients with high-quality care and ensures they will go home understanding what they need to do to prevent readmission, is to communicate important information in the language they understand.

Keys to Train Seasonal Employees as Brand Ambassadors

By K.C. Blonski, Senior Director, Travel, Leisure, and Retail Markets, AchieveGlobal Despite a still-sputtering economy, consumer confidence continues to grow as retailers up the ante when it comes to delivering customer service. With the holiday season in full swing, and retail success dependent on exceptional service, retailers cannot rely solely on holiday decorations and seasonal promotions to drive traffic and ultimately brand loyalty. They must focus on owning the customer experience.

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People are an organization’s most valuable asset,” the saying goes.

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The 2016 Emerging Training Leaders are leading lights at their organizations, shining examples of how strategic-minded, results focused, and people-oriented Learning and Development (L&D) profe

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