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Training magazine’s Training Top 125 Award winners are the organizations with the most successful learning and development programs in the world. The 2018 winners were recently announced.

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Collaborative approaches to problem solving are becoming more common. Technology and a new approach to management are making it easier to work together to meet challenges.

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ABOUT THIS STUDY

Now in its 36th year, Training magazine's Training Industry Report is recognized as the training industry’s most trusted source of data on budgets, staffing, and programs. Total 2017 U.S. training expenditures rose significantly, increasing 32.5 percent to $90.6 billion, according to this year's report.

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Average trainer salaries increased more than 5 percent in 2016-2017 to $83,745, according to Training’s annual Salary Survey.

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INDUSTRY INSIGHT: STRATEGIC ONBOARDING—HELP NEW HIRES BELONG AND DELIVER RESULTS

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Training Fact or Myth?

By Dan Cooper, CEO, ej4.com In doing research on the effectiveness of video-based e-learning media, I ran across some useful facts that are commonly quoted on the Internet:

Equipping Contact Center Agents to Deliver Personal Service

By Matt McConnell, President and CEO,  Knowlagent “Wow! That automated attendant really delivered great service!” In an age of automation, how often do you hear a customer enthusiastically share a positive experience with a self-service or instant-service communication channel?

Training Professionals Tour Navy’s Only Boot Camp

By Scott A. Thornbloom, Naval Service Training Command Public Affairs GREAT LAKES, IL (NNS) -- Training professionals from companies across the United States toured the Navy’s only boot camp to observe how civilians are trained to become Sailors at Recruit Training Command (RTC).

8 Tips to Fill Your Training Room

By Brad Karsh, President, JB Training Solutions As an HR professional, you are thrilled to organize compelling training programs for your employees, but how do you guarantee high attendance and participation? No matter how great the program is on paper, if attendance is low, then the impact is lost. So what can you do? Fortunately, there are a few simple and (mostly) free techniques for filling your training room every time:

Simplifying Back-End Training Management

By Bob Lee, Senior Product Marketing Manager, Learning Solutions, Citrix Online April Showers, located in Twin Falls, ID, is a home-based business founded in 2008 by April Durham, a successful graphic designer. April Showers provides blog and Website design services and also offers a variety of training workshops for those who want to learn how to design their own blogs or start a professional blog design business. The company has a staff of six.

Leadership Funnels at Cerner

By Margery Weinstein Critical to Cerner Corporation’s success, the company says, is the way it creates a culture of leadership and builds a company of leaders. To ensure Cerner generates a pool of talented leaders, the company designed a framework to define its overall strategy for leadership development. Its goal in creating this model is to empower organizations across Cerner to systematically identify and grow prospective leaders. Additionally, Cerner aims to decrease turnover and increase its internal promotions vs. external hire ratio.

The Leadership Imperative: Mission Success

By Tom Rieger, Senior Practice Expert, Gallup There are no fearless leaders, but there are courageous ones. Everyone has fears they need to face. The key is to learn to overcome those fears. Mark Twain said, “Courage is resistance to fear, mastery of fear—not absence of fear.” To create a fearless company, leaders must master fear—their own and others’. They have to have the courage to fix what’s wrong.

Are You Dumb Enough to Be Creative?

By David Intrator, President, The Creative Organization In my seminars and workshops on creativity, I spend a lot of time emphasizing the value of being an idiot. Because in the all-important opening phase of the creative process, which I call “making a mess,” stupidity is your greatest asset. This is not the time for clarity, precision, or cleverness. Rather it’s the time for sloppiness, incoherence, and the mindless generation of stuff.

Supercompetent Speaking: The Value of Rehearsal

By Laura Stack, MBA, CSP As a business professional, would you ever send the first draft of a report to your boss or client? Probably not; no doubt you’d want to smooth out the rough patches and check it over for typos first. Most of us don’t even let e-mails go without making sure we’ve done our best to communicate both cleanly and efficiently. Polishing our written work is accepted as a necessary part of doing business.

Creating a Culture of Lifelong Learning

By Kristy Westfall Moyer, Training Account Manager, Signature Worldwide “An investment in knowledge pays the best interest.”—Benjamin Franklin Whether you are a customer-centered or an employee-focused company, success hinges on sustaining a culture of lifelong learning. Happy employees equal happy customers, and in study after study, they show that the happiest employees are the well-trained ones who receive ongoing education.

Anti-Bribery Training Is Key

By Matt Plass, Interactive Services’ Chief Learning Officer In 2007, there were 38 prosecutions under the Foreign Corrupt Practices Act (FCPA). Know how many prosecutions we saw in 2010? Almost double the 2007 figures with 74 prosecutions in 2010—not including 150 investigations that are still open.

Improve Your Organization

By Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler Is it possible  that  an organization’s performance could  hang  on something as soft and gushy as how individuals deal with crucial conversations? Study after  study suggests  that  the answer  is yes.

Big Picture Professional Education Necessary for Company Success

By Hank Moore, Corporate Strategist There is a difference between how one is basically educated and the ingredients needed to succeed in the long term. Many people never amass those ingredients because they stop learning or don’t see the need to go any further. Many people think they are “going further” but otherwise spin their wheels.

Best Practices: After You Train, Retain

By Neal Goodman, Ph.D., President, Global Dynamics, Inc.

All too often, companies invest in the professional development of their workforce only to lose that investment after employees leave (or when they simply forget what they learned). According to Ernst & Young, 44 percent of employees are “poor or very poor” at transferring knowledge.

What the World Needs Now Is…

By Tony O’Driscoll, Executive Director, Center for Technology, Entertainment, and Media (CTEM), Duke University’s Fuqua School of Business

For the last 35 years, the training community has toiled tirelessly to better understand how to maximize human performance. During that time, we have learned a lot about what works—and what doesn’t—when it comes to leveraging human capital to drive business results.

Trainer Talk: Listen, Learn, and Then Speak

By Bob Pike

Which is more important to the training and performance professional: speaking or listening? Please…right now…before you read on…think of your answer in this moment…then write it down. Have you done that? I hope so. You’ll gain more from this article if you did.

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Top 125 Countdown

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Training Top 125

2017 Training Top 125 winners demonstrated a strong focus on effective training and employee development tied to corporate strategic goals and business impact.

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Spring is—finally—in the air.

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