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Training magazine’s Training Top 125 Award winners are the organizations with the most successful learning and development programs in the world. Download the 2020 Training Top 125 application today!

Training magazine’s TechLearn Conference (TLC), formerly Online Learning Conference, is designed for learning and development professionals who want to leverage the latest in learning re

TechLearn 2019 is designed for learning and development professionals who want to leverage the latest in learning research and training technologies to improve workplace performance.
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Training Live + Online Certificate Programs are available exclusively online, and fit around your busy schedule, while still providing the professional know-how and in-depth content you've come to expect from Training magazine.

Training Live + Online Certificate Programs are available exclusively online, and fit around your busy schedule, while still providing the professional know-how and in-depth content you've come to expect from Training magazine and Training magazine Events. Register early and save $150!
Measuring Leadership

The impact of a toxic executive can be substantial, including the loss of star employees and departments that fail to reach business goals. Well-liked but ineffective leaders can be equally damaging, impeding a company’s profitability.

Leadership development programs are commonplace; less commonplace is an effective way to measure if they work. Companies are making an effort to determine whether and how leaders—and their organizations—are benefiting from these programs.

Build Trust

An employer can be a force to fear, or a force for trust and cooperation. More companies are discovering ways—including specific training—to build trust with their employees, fostering greater productivity and higher employee retention in the process.

Full Circle Feedback

360-degree reviews and coaching for leaders can foster a culture of openness and engagement.

Learn More About the Training Top 125
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Measuring Leadership
Build Trust
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INDUSTRY INSIGHT: AGILITY - THE MISSING LINK IN EMPLOYEE DEVELOPMENT

Agile. Nimble. Resilient. If organizations want to keep up with an ever-evolving world of work, these are the types of people they need to hire, retain, and, most importantly, develop. But how can organizations continue to support their employees’ growth and success in a rapidly changing workplace? The key is agile employee development.

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This Industry Insight article is provided by Saba Software. Download this new guide to find out why career agility is the new competitive advantage – and how your people can become career acrobats to propel their career to new heights.

Love Your Competitor

By David McNally, CEO, TransForm Corporation As an Aussie, I am still basking in the glow of the first Australian to win The Masters, the golf tournament regarded by many professionals as the pinnacle of achievement. His name is Adam Scott. One would have to understand the history of sport in Australia to grasp the significance of this to the nation. Aussies love their sport no matter what form it takes. Even the Prime Minister stopped what she was doing to send a message of congratulations.

Advance Your Leadership Journey

By Sandra Davis, Ph.D. Pearl 1: The Leader You Will Be Tomorrow Is Not the Leader You Are Today Great leaders are on a “leadership journey.” They learn, grow, evolve, develop, and find new ways to lead in an ever-evolving leadership environment. While the oft-heard expression, “You can’t teach an old dog new tricks,” may subtly tempt us to opt out of active learning, we have an enormous capacity to change and develop. Becoming a better leader tomorrow means proactively striving to do so.

Case Study: Innovation Takes Hold

By Barbara Wanless Jake looked over his redesigned departmental layout and smiled. Following an intense, nine-day Leadership Retreat, the multinational company had implemented sweeping physical changes to the offices. The new watchword was “Innovation,” and the walls came down. There were whiteboards for each work team, small meeting areas for Idea Groups, and even adaptions to workflow to increase interactions between departments.

Training Your Team for Lifeメs Challenges

By Richard B. Secord “If you wish to achieve worthwhile things in your personal and career life, you must become a worthwhile person in your own self-development.”—Brian Tracy

Create a Culture for Results

By Dianne M. Durkin “The true essence of leadership is that you have to have a vision. You can’t just blow an uncertain trumpet.” —Theodore Hesburgh There are many myths about leadership that often prevent people from developing their leadership skills. They think if they were not born a leader with some magic leadership dust in their DNA, they cannot become one in the future.

Training Empowers Employees to Make Smart Benefits Decisions

By Justyn Harkin It happens every benefits enrollment season at every company around the country. Employees who want to get the whole benefits enrollment process over and done with simply sleepwalk through some of the most important decisions they could be making for themselves and their families for the rest of the year. Something has to be done to wake these employees up!

Make the Most of Your Talent

By Don Maruska and Jay Perry The world belongs to the talented, and that means you. Whether you’re the new kid in a cubicle, the boss in the executive suite, or you run your own business, you have huge potential for greater productivity and fulfillment. Even very high performers in excellent organizations—large and small, for profit and nonprofit—report that 30 to 40 percent of their talent is untapped. And that’s only the talent they know about. It doesn’t capture what they haven’t discovered yet.

Close the Talent Gap by Transforming the Learning Experience

By Terri Maxwell “If you want something better, you have to be willing to do something different.” In our new book, “The New World of Work: From the Cube to the Cloud”(Inspire on Purpose Publishing), my co-author, Tim Houlne, CEO of Working Solutions, and I reveal startling statistics about the global labor force and the opportunities that smart executives and entrepreneurs can leverage now to stay ahead of competition.

Write Your Book Now

By Lynda McDaniel, Co-Founder, The Book Catalysts According to a recent survey, as many as 80 percent of adults want to write a book, but only 2 percent ever do. You can beat those odds. As a trainer consultant, you have a wealth of experiences to share in a book—techniques you learned the hard way, insights unique to your sessions, information people need to excel on the job. Books are the 21st century equivalent of business cards, so you don’t want to be without one.

Training: Making the First Day Count

By Jeanne O’Connor, Human Resource Manager, Billtrust “You never get a second chance to make a good first impression.” How many times have these 12 threadbare words been preached to job-seekers? More importantly, how many companies look in the mirror when uttering them—particularly on that day when a new hire first reports for work?

Training Increases Employee Retention

By Joe Lipham, Training Account Manager, Signature Worldwide I thought I had hired the perfect person for the front desk. She was bright, articulate, and eager to learn the hotel business from the ground up. She was going to be my front desk star. I arranged an interview with the front office manager and she agreed: star material! Imagine my surprise and disappointment when two weeks later my new star was in my Human Resource director’s office offering her resignation.

Leveraging BYOD Training

By Matt Pierce, Customer Engagement Manager, TechSmith Corporation Bring your own device—or BYOD—is growing trend in offices across the country; in fact, by the end of this year, 65 percent of companies expect to have some type of BYOD policy in place. BYOD is accelerating the smart phone and tablet markets as it is becoming more commonplace in today’s work environment. Along with many other perks, BYOD provides a unique opportunity for trainers to better engage employees with learning resources and training.

7 Ways Leaders Can Facilitate Transition

By Richard Elsner and Bridget Farrands Just as a new leader is entering into a major period of uncertainty during transition, so, too, is the organization. The arrival of a new leader is probably the most threatening, unsure, and unsafe period in any worker’s time in an organization. It also can be a period full of uncertain promise. The kinds of questions people ask themselves are:

Caesars Owns Customer Service

Edited by Margery Weinstein
Last year, Caesars Entertainment Corporation was facing stagnant customer service scores on weekly and quarterly surveys, the metric that determines success of customer loyalty and satisfaction. Each quarter and annually the organization strives for a 3 percent shift of non-A to A scores on customer service surveys year-over-year. Ingrained customer service behaviors helped keep the scores near the same level as the previous year, yet improvement to meet the goal of continuous improvement was becoming a challenge.

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Training Top 125

Applying for the Training Top 125 can showcase your training effectiveness and help L&D earn a seat at the executive decision-making table. Learn more...

From the Editor

Dwarfed by a giant screen, the slender, raven-haired speaker nevertheless commanded the stage as she exhorted the audience to “STAND FOR SOMETHING! And stick to it!”

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Emerging Training Leaders

Company Assets

People are an organization’s most valuable asset,” the saying goes.

Rising Stars

The 2016 Emerging Training Leaders are leading lights at their organizations, shining examples of how strategic-minded, results focused, and people-oriented Learning and Development (L&D) profe

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