Training magazine’s TechLearn Conference (TLC), formerly Online Learning Conference, is designed for learning and development professionals who want to leverage the latest in learning re

TechLearn 2019 is designed for learning and development professionals who want to leverage the latest in learning research and training technologies to improve workplace performance.
Learn More About the Training Top 125
 
Training magazine’s Training Top 125 Award winners are the organizations with the most successful learning and development programs in the world. Learn about the 2019 winners.
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Dollar General

The Tennessee discount retailer earns the top spot on the 2019 Training Top 125.

LeadingRE

Mastering the art of leadership development, accelerating the training of its agents, and increasing employee retention and productivity helped Leading Real Estate Companies of the World (LeadingRE) mark a year of milestones.

Best Buy

Laser-focused on growth and innovation, Best Buy is well on the way to fulfilling its multi-year vision called Best Buy 2020 – Building the New Blue. Training continues to play a crucial role in helping the retailer achieve this vision and was instrumental in moving the needle on Best Buy’s three main corporate strategic goals for 2018:

Training technology and innovation have been game-changers for Best Buy as it implements its multi-year growth and customer experience strategy.

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Dollar General
LeadingRE
Best Buy

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INDUSTRY INSIGHT: AGILITY - THE MISSING LINK IN EMPLOYEE DEVELOPMENT

Agile. Nimble. Resilient. If organizations want to keep up with an ever-evolving world of work, these are the types of people they need to hire, retain, and, most importantly, develop. But how can organizations continue to support their employees’ growth and success in a rapidly changing workplace? The key is agile employee development.

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This Industry Insight article is provided by Saba Software. Download this new guide to find out why career agility is the new competitive advantage – and how your people can become career acrobats to propel their career to new heights.

How to Create Lasting Change

By Jason W. Womack, MEd, MA
Here are my suggestions about how to make change last:

Look at what you are doing now.

Make a decision to change one thing.

An excellent way to improve your current situation is to initially accept things the way they are. When you know where you are, you then can make thoughtful adjustments.

Stuck on Leadership

By Bob Parsanko and Paul Heagen Adam was stuck. The work to this point had been almost easy, familiar—and largely without obstacles. Three years into his first job as CEO, his place in life felt natural. He was just drawing on what had made him a success all along—talent and drive, a dash of charm, but more than anything, confidence.

Change Top-Down Leadership with “I Intend to…”

In Pearl Harbor, Hawaii, site of one of America’s greatest military setbacks, the nuclear submarine USS Santa Fe sat in wait. Within the tight confines of the ship toiled a crew plagued by low morale and poor performance. In a remarkable turn of events they soon would lead the fleet in most measures of combat effectiveness and create more future leaders than any other submarine.

Serendipity Brought Us Fast HR and Gamification

By Greg Greunke, VP, Client Services & Operations, ThinkSmart Just before leaving the Walt Disney museum I caught this quote from Bill Anderson about perhaps the most innovative man who ever lived. “Nothing was too precious for Walt to change, even his own ideas.”

University Health System Breaks Down the Language Barrier

By Julie Wiley, Corporate Communications Coordinator, University Health System One way Raul Correa, a registered nurse on the general medicine unit at University Hospital, provides his patients with high-quality care and ensures they will go home understanding what they need to do to prevent readmission, is to communicate important information in the language they understand.

Keys to Train Seasonal Employees as Brand Ambassadors

By K.C. Blonski, Senior Director, Travel, Leisure, and Retail Markets, AchieveGlobal Despite a still-sputtering economy, consumer confidence continues to grow as retailers up the ante when it comes to delivering customer service. With the holiday season in full swing, and retail success dependent on exceptional service, retailers cannot rely solely on holiday decorations and seasonal promotions to drive traffic and ultimately brand loyalty. They must focus on owning the customer experience.

Global Industries Need Global Skills Standards

By Will Doherty, MBA, MA HRM, Cert Ed., MCIPD Political change in leadership, economic downturn, austerity measures imposed, cutbacks implemented—the consequences of these actions now are starting to filter into the HR and Global Learning & Development community. We are seeing reduced spending on classroom-based training, budgets reviews, cutbacks in resources, a recruitment freeze, restructuring, doing more with less, and a “nice but not today!” response to L&D requests.

8 Recommendations for Being a Better Business Leader

By Robert P. Hewes, Ph.D., Senior Partner, Camden Consulting Group 1. Have a Vision Know where your group or organization is headed and be able to articulate it well. Be able to paint a vivid picture of where you are heading. Develop the ability to describe your vision in 30 seconds (the classic elevator pitch), 3 minutes, or 10 minutes depending on the need.

Case Study: Leadership Development at SFCAPC

By Dr. Sarita Bhakuni, CPP Consultant When Katie Albright became the new executive director of the San Francisco Child Abuse Prevention Center (SFCAPC) four-and-a-half years ago, she knew the first step toward getting the organization to function more effectively was implementing a major restructuring initiative. She formed a new leadership team composed of members with various levels of tenure and experience and positioned them to help the formerly small grassroots organization, which had transformed into a larger, more complex entity, perform in a more efficient manner.

Customer-Focused Management

By Hank Moore, Corporate Strategist In today’s highly competitive business environment, every dynamic of a successful organization must be pointed toward ultimate customers. Customer-focused management goes beyond service and quality. There is no business that cannot improve its customer orientation. Every organization has customers, clients, stakeholders, financiers, volunteers, supporters, or other categories of “affected constituencies.”

A Roadmap for Holiday Hiring Success

By Marianne Langlois, Global Process Executive, NorthgateArinso Fall is here, and retailers already have begun ramping up their hiring for the holidays. While some retailers have cut back seasonal employment, numerous other organizations have announced they are doubling entire workforces to help with the flow of incoming traffic and consumer demands. Whether a company plans on hiring one or 10,000 extra employees this holiday season, they all face similar challenges in finding, onboarding, and training these employees.

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