Learn More About the Training Top 125
 
Training magazine’s Training Top 125 Award winners are the organizations with the most successful learning and development programs in the world. Download the 2019 application today!

 
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Leader and Social Media

Most of your employees are familiar with at least one social media site, whether that’s Facebook, Instagram, Twitter, Snapchat, LinkedIn, or another. Understanding how to use these platforms to build relationships with new and prospective customers—and even colleagues—is essential these days.

Social media is more than a collaboration and marketing tool; it also can be a tool to develop leaders.

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This year, the youngest of the Baby Boomer leaders will turn 61, and simple demographics assures that the need to replace the exodus of these aging leaders will accelerate rapidly over the next four to six years.

And is your organization doing enough to develop them?

New L&D Leaders

Set yourself up for success by learning from peers who have already been there.

Learn More About the Training Top 125
Leader and Social Media
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New L&D Leaders

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INDUSTRY INSIGHT: STRATEGIC ONBOARDING—HELP NEW HIRES BELONG AND DELIVER RESULTS

When new hires choose your company as “the one,” it’s a big deal for them and you. And it’s personal. There’s nothing they want more than to belong — to fit in, understand their role, learn the ropes, and add value to the organization right away.

Because it’s personal, one-size onboarding isn’t going to work. Organizations should look at the new hire onboarding process as a complete experience. In fact, onboarding should begin from the moment the candidate says, “Yes.” That means personalizing the offer letter and pre-boarding experience and creating more than a task checklist about workspaces, computers, and paperwork. Strategic onboarding rapidly engages enthusiastic new hires into the life of the organization and keeps them continuously engaged with every career move or transition.

Why is it so important to get onboarding right?

Learn more...

Learning From Customers

By Tim Ogilvie and Jeanne Liedtka Want the biggest bang for your growth investment dollar? Dave Jarrett, a partner at the consulting firm Crowe Horwath, is happy to share his philosophy: involve the customer very early in the process. Here’s what Dave told us recently:

Developing Emotional Intelligence

By Dr. Daniel Goleman You may have heard that we’re born with a huge amount of brain cells, and then we lose them steadily until we die. Now, the good news: That’s neuromythology.

3 Keys to Effective Safety Training

By Michael Rich Safety training is an important part of any business. It helps to protect your company from costly injuries and keep employees safe. However, effective training consists of more than locking your employees in a closet and forcing them to watch a video. It needs to include interaction, be engaging, and, most of all, effectively deliver the intended message. Follow these three tips to ensure an effective safety training program:

Mobile Apps and Training

By Mark Scullard, Director, Research, and Jeffrey Sugerman, President and CEO, Inscape Publishing

Instructional Design: Results-Based vs. Results-Capable

By Joseph Gianni, CEO, 2logical “Change on a dime!” “We need to do more with less!” “Innovate!” These are the battle cries from the executive ranks to the troops, and in today’s business world, they are the reality we face virtually every day. This drive toward continuous innovation has rendered the traditional reactive method of people development—closing individual skill gaps that seem to stand in the way of results—obsolete.

You Can’t Want Anything

By David Intrator, president, The Creative Organization A few years before his death in 2004, Charlie Rose interviewed Henri Cartier-Bresson at his home in Paris. For years, Carier-Bresson had been recognized as one of the greatest photographers of his time, having produced an uncanny amount of photographic masterpieces. Rose was curious as to how Cartier-Bresson went about his work. “What’s the secret?” Without missing a beat, Cartier-Bresson answered: “You can’t want anything. You just need to be receptive.”

Training Fact or Myth?

By Dan Cooper, CEO, ej4.com In doing research on the effectiveness of video-based e-learning media, I ran across some useful facts that are commonly quoted on the Internet:

Equipping Contact Center Agents to Deliver Personal Service

By Matt McConnell, President and CEO,  Knowlagent “Wow! That automated attendant really delivered great service!” In an age of automation, how often do you hear a customer enthusiastically share a positive experience with a self-service or instant-service communication channel?

Training Professionals Tour Navy’s Only Boot Camp

By Scott A. Thornbloom, Naval Service Training Command Public Affairs GREAT LAKES, IL (NNS) -- Training professionals from companies across the United States toured the Navy’s only boot camp to observe how civilians are trained to become Sailors at Recruit Training Command (RTC).

Simplifying Back-End Training Management

By Bob Lee, Senior Product Marketing Manager, Learning Solutions, Citrix Online April Showers, located in Twin Falls, ID, is a home-based business founded in 2008 by April Durham, a successful graphic designer. April Showers provides blog and Website design services and also offers a variety of training workshops for those who want to learn how to design their own blogs or start a professional blog design business. The company has a staff of six.

8 Tips to Fill Your Training Room

By Brad Karsh, President, JB Training Solutions As an HR professional, you are thrilled to organize compelling training programs for your employees, but how do you guarantee high attendance and participation? No matter how great the program is on paper, if attendance is low, then the impact is lost. So what can you do? Fortunately, there are a few simple and (mostly) free techniques for filling your training room every time:

Leadership Funnels at Cerner

By Margery Weinstein Critical to Cerner Corporation’s success, the company says, is the way it creates a culture of leadership and builds a company of leaders. To ensure Cerner generates a pool of talented leaders, the company designed a framework to define its overall strategy for leadership development. Its goal in creating this model is to empower organizations across Cerner to systematically identify and grow prospective leaders. Additionally, Cerner aims to decrease turnover and increase its internal promotions vs. external hire ratio.

The Leadership Imperative: Mission Success

By Tom Rieger, Senior Practice Expert, Gallup There are no fearless leaders, but there are courageous ones. Everyone has fears they need to face. The key is to learn to overcome those fears. Mark Twain said, “Courage is resistance to fear, mastery of fear—not absence of fear.” To create a fearless company, leaders must master fear—their own and others’. They have to have the courage to fix what’s wrong.

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Top 125 Countdown

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Training Top 125

2017 Training Top 125 winners demonstrated a strong focus on effective training and employee development tied to corporate strategic goals and business impact.

From the Editor

While editing one of the articles, “Lessons for New L&D Leaders,” for this issue, I read something that struck a chord: “When meeting with peers and up-line colleagues, ask: ‘How can I help you

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Emerging Training Leaders

Emerging

Spectacular. Impressive. Dazzling.

Spring is—finally—in the air.

By Lorri Freifeld

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