Training Conference & Expo

Training Conference & Expo, the industry's leading train-the-trainer event, is produced by Training magazine and Lakewood Media Group, LLC.

Join Training for the 42nd Annual Conference & Expo. This train-the-trainer event is for anyone charged with increasing workplace performance.
Learn More About the Training Top 125
 
Training magazine’s Training Top 125 Award winners are the organizations with the most successful learning and development programs in the world. Download the 2019 application today!

 
Online Learning Conference:  October 8 (pm) – 10

Join Training magazine in Chicago for the annual face-to-face event focused on eLearning tools, technologies and techniques to improve workplace performance.

Training Live + Online Certificate Programs are available exclusively online, and fit around your busy schedule, while still providing the professional know-how and in-depth content you've come to expect from Training magazine.

Training Live + Online Certificate Programs are available exclusively online, and fit around your busy schedule, while still providing the professional know-how and in-depth content you've come to expect from Training magazine and Training magazine Events. Register early and save $150!
Leader and Social Media

Most of your employees are familiar with at least one social media site, whether that’s Facebook, Instagram, Twitter, Snapchat, LinkedIn, or another. Understanding how to use these platforms to build relationships with new and prospective customers—and even colleagues—is essential these days.

Social media is more than a collaboration and marketing tool; it also can be a tool to develop leaders.

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This year, the youngest of the Baby Boomer leaders will turn 61, and simple demographics assures that the need to replace the exodus of these aging leaders will accelerate rapidly over the next four to six years.

And is your organization doing enough to develop them?

Training Conference & Expo
Learn More About the Training Top 125
Leader and Social Media
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INDUSTRY INSIGHT: STRATEGIC ONBOARDING—HELP NEW HIRES BELONG AND DELIVER RESULTS

When new hires choose your company as “the one,” it’s a big deal for them and you. And it’s personal. There’s nothing they want more than to belong — to fit in, understand their role, learn the ropes, and add value to the organization right away.

Because it’s personal, one-size onboarding isn’t going to work. Organizations should look at the new hire onboarding process as a complete experience. In fact, onboarding should begin from the moment the candidate says, “Yes.” That means personalizing the offer letter and pre-boarding experience and creating more than a task checklist about workspaces, computers, and paperwork. Strategic onboarding rapidly engages enthusiastic new hires into the life of the organization and keeps them continuously engaged with every career move or transition.

Why is it so important to get onboarding right?

Learn more...

Equipping Contact Center Agents to Deliver Personal Service

By Matt McConnell, President and CEO,  Knowlagent “Wow! That automated attendant really delivered great service!” In an age of automation, how often do you hear a customer enthusiastically share a positive experience with a self-service or instant-service communication channel?

Training Professionals Tour Navy’s Only Boot Camp

By Scott A. Thornbloom, Naval Service Training Command Public Affairs GREAT LAKES, IL (NNS) -- Training professionals from companies across the United States toured the Navy’s only boot camp to observe how civilians are trained to become Sailors at Recruit Training Command (RTC).

Simplifying Back-End Training Management

By Bob Lee, Senior Product Marketing Manager, Learning Solutions, Citrix Online April Showers, located in Twin Falls, ID, is a home-based business founded in 2008 by April Durham, a successful graphic designer. April Showers provides blog and Website design services and also offers a variety of training workshops for those who want to learn how to design their own blogs or start a professional blog design business. The company has a staff of six.

8 Tips to Fill Your Training Room

By Brad Karsh, President, JB Training Solutions As an HR professional, you are thrilled to organize compelling training programs for your employees, but how do you guarantee high attendance and participation? No matter how great the program is on paper, if attendance is low, then the impact is lost. So what can you do? Fortunately, there are a few simple and (mostly) free techniques for filling your training room every time:

Leadership Funnels at Cerner

By Margery Weinstein Critical to Cerner Corporation’s success, the company says, is the way it creates a culture of leadership and builds a company of leaders. To ensure Cerner generates a pool of talented leaders, the company designed a framework to define its overall strategy for leadership development. Its goal in creating this model is to empower organizations across Cerner to systematically identify and grow prospective leaders. Additionally, Cerner aims to decrease turnover and increase its internal promotions vs. external hire ratio.

The Leadership Imperative: Mission Success

By Tom Rieger, Senior Practice Expert, Gallup There are no fearless leaders, but there are courageous ones. Everyone has fears they need to face. The key is to learn to overcome those fears. Mark Twain said, “Courage is resistance to fear, mastery of fear—not absence of fear.” To create a fearless company, leaders must master fear—their own and others’. They have to have the courage to fix what’s wrong.

Are You Dumb Enough to Be Creative?

By David Intrator, President, The Creative Organization In my seminars and workshops on creativity, I spend a lot of time emphasizing the value of being an idiot. Because in the all-important opening phase of the creative process, which I call “making a mess,” stupidity is your greatest asset. This is not the time for clarity, precision, or cleverness. Rather it’s the time for sloppiness, incoherence, and the mindless generation of stuff.

Creating a Culture of Lifelong Learning

By Kristy Westfall Moyer, Training Account Manager, Signature Worldwide “An investment in knowledge pays the best interest.”—Benjamin Franklin Whether you are a customer-centered or an employee-focused company, success hinges on sustaining a culture of lifelong learning. Happy employees equal happy customers, and in study after study, they show that the happiest employees are the well-trained ones who receive ongoing education.

Supercompetent Speaking: The Value of Rehearsal

By Laura Stack, MBA, CSP As a business professional, would you ever send the first draft of a report to your boss or client? Probably not; no doubt you’d want to smooth out the rough patches and check it over for typos first. Most of us don’t even let e-mails go without making sure we’ve done our best to communicate both cleanly and efficiently. Polishing our written work is accepted as a necessary part of doing business.

Anti-Bribery Training Is Key

By Matt Plass, Interactive Services’ Chief Learning Officer In 2007, there were 38 prosecutions under the Foreign Corrupt Practices Act (FCPA). Know how many prosecutions we saw in 2010? Almost double the 2007 figures with 74 prosecutions in 2010—not including 150 investigations that are still open.

Big Picture Professional Education Necessary for Company Success

By Hank Moore, Corporate Strategist There is a difference between how one is basically educated and the ingredients needed to succeed in the long term. Many people never amass those ingredients because they stop learning or don’t see the need to go any further. Many people think they are “going further” but otherwise spin their wheels.

Improve Your Organization

By Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler Is it possible  that  an organization’s performance could  hang  on something as soft and gushy as how individuals deal with crucial conversations? Study after  study suggests  that  the answer  is yes.

Talent Tips: Training on the Go

By Roy Saunderson, President, Recognition Management Institute

Are we ready to train employees through iPods? Some organizations already do so with great success. Yet there are important principles to consider in getting mobile learning right.

In the fast-moving world we live in, we stay connected through a growing number of mobile devices we’re glued at the hip to. Now imagine having training follow you around and be available whenever you are ready to learn.

Trainer Talk: Listen, Learn, and Then Speak

By Bob Pike

Which is more important to the training and performance professional: speaking or listening? Please…right now…before you read on…think of your answer in this moment…then write it down. Have you done that? I hope so. You’ll gain more from this article if you did.

What the World Needs Now Is…

By Tony O’Driscoll, Executive Director, Center for Technology, Entertainment, and Media (CTEM), Duke University’s Fuqua School of Business

For the last 35 years, the training community has toiled tirelessly to better understand how to maximize human performance. During that time, we have learned a lot about what works—and what doesn’t—when it comes to leveraging human capital to drive business results.

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Top 125 Countdown

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Training Top 125

2017 Training Top 125 winners demonstrated a strong focus on effective training and employee development tied to corporate strategic goals and business impact.

From the Editor

While editing one of the articles, “Lessons for New L&D Leaders,” for this issue, I read something that struck a chord: “When meeting with peers and up-line colleagues, ask: ‘How can I help you

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Emerging Training Leaders

Emerging

Spectacular. Impressive. Dazzling.

Spring is—finally—in the air.

By Lorri Freifeld

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