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Training magazine’s Training Top 125 Award winners are the organizations with the most successful learning and development programs in the world—and the Top 125 has been the premier learning industry awards program for 17 years. The 2017 rankings were announced January 31, 2017.
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2016 saw Leading Real Estate Companies of the World (LeadingRE) take talent development to the next level. The company created a program that has allowed its brokerages to better select sales managers, and in the process, improve their companies’ overall performance.

The real estate company revamped sales manager selection, which, along with enhanced development of leaders across the company, added up to a year of accelerated learning.

NY Bancorp

New York Community Bancorp, Inc.’s increased investment in employee training and development has paid dividends, including earnings of $130 million, 96 percent customer satisfaction ratings, 2.6 percent lower turnover than the industry average, and a spot in the Top 5 of the Training Top 125 for the first time.

An increased training budget and staff helped the financial organization achieve its sales, service, and employee development goals in 2016.

Keller Williams

Keller Williams Realty, Inc., moved into the Training Top 125 penthouse, landing the No. 1 spot for the second time in three years and earning its induction into the Training Top 10 Hall of Fame after four consecutive Top 10 rankings.

The real estate organization lands the No. 1 spot on the 2017 Training Top 125.

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NY Bancorp
Keller Williams

World View: Focus on the Multicultural/Multi-Language Classroom

By Lester Stephenson

It is becoming increasingly common for training classes to have students from all over the world. But it is impossible to adapt teaching styles and classroom culture to a student from India when sitting next to him is one from Vietnam, behind him is one from Iraq, and nearby is someone from Mexico and another from Atlanta, GA. Throw in language issues, and the task facing the instructor can be overwhelming—even intimidating.

Soapbox: Paychex Train-the-Trainer Partnership Program

By Lisa Green, Training Manager, HRS and H&B Operations, at the Paychex Training and Development Center

Kelly Schnupp never thought participating in a three-month program to enhance her training skills would have such a powerful and immediate impact on the company’s bottom line, but her experience with the Paychex Train-the-Trainer Partnership has left her pleasantly surprised.

ROE Case Study: U.S. Federal Government Agency

By Dr. James D. Kirkpatrick and Wendy Kayser Kirkpatrick The Challenge The training division of a federal agency was in trouble. In a conversation with their leaders, three increasingly common events were detailed:

7 Steps to Stress Prevention

By Michael Rich We all have seen it in the workplace: an employee so overcome with stress he or she struggles to complete work and becomes a distraction to others.

Training as a Strategic Advantage

By Dan Cooper, CEO, ej4.com It was an impressive example of out-executing a competitor. On a Thursday, a distributor for a major consumer goods company found out a competitor was going to roll out a new product to grocery stores over two weeks starting the following Monday. The competitor was offering to buy an end-aisle display, and in return wanted the retailer to discount the new product 30 cents below cost. The competitor’s message was that the retailer would still profit from “market basket add-on” because of the draw of the product on sale.

Ask for Feedback

By Jodi Glickman, President and Founder, Great on the Job There are two overriding goals of getting constructive feedback—they are both equally important, and neither trumps or negates the other: Make the feedback as useful as possible to you. Make the request as easy as possible on the person giving the feedback. Goal #1: Make the Feedback as Useful as Possible to You

Happiness Breeds Success

By Shawn Achor If you observe people around you, you’ll find most individuals follow a formula that has been subtly or not so subtly taught to them by their schools, their company, their parents, or society. That is: If you work hard, you will become successful, and once you become successful, then you’ll be happy. This pattern of belief explains what most often motivates us in life. We think: If I just get that raise, or hit that next sales target, I’ll be happy. If I lose that five pounds, I’ll be happy. And so on. Success first, happiness second.

Conversation Continuers and Terminators

By Andy Boynton and Bill Fischer with William Bole Conversations are building blocks of innovation, ways to move an idea from origination to application. But they often stall at the starting gate or become unproductive. To create successful conversation, make sure you’re sending the right signals to your conversation partners, letting them know you’re interested in a real exchange of ideas. Recent studies of how doctors talk to patients (often ineptly) are instructive.

How to Repair a Damaged Relationship

By Travis Bradberry, Ph.D. Conflict is a normal part of two people with different needs, interests, and motivations coming together. It’s how conflict is handled that determines the quality and ultimate success of a relationship. Researchers at the University of Washington (the same researchers who can predict the future success of a relationship with 93 percent accuracy) have discovered that successful relationships address conflict using a single technique-one so effective at addressing conflict that it’s called a repair. Repair

Client Service Cycle Training at Grant Thornton

Grant Thornton LLP describes “distinctive client service” as its calling card. Yet with 4,200 accounting professionals in six service lines supporting diverse industries, delivering consistent client service was challenging. In response, Grant Thornton created the Client Service Cycle (CSC), a well-defined, repeatable, six-step process for developing relationships and delivering value. Here is how the firm put this program together, including the results it generated:

Events to Remember

By Kristen Coulter, Director of Communication, JP Horizons Business leaders often attend a professional development seminar, write down some notes in a binder, put it on a shelf when they return to the office, and get back to the daily grind. It’s a situation that costs companies money without producing many results.

Break Your Own Rules: Proceed Until Apprehended

By Jill Flynn, Kathryn Heath, and Mary Davis Holt There are plenty of instances in life when proper protocol entails obeying the rules. However, there are many othertimes when you need to give yourself the green light to proceed. Being bold and resolute takes practice. The best way to add assertiveness to your repertoire is by looking for opportunities to flex your muscles. Here are some hints to help you proceed until apprehended:

Ethical Lessons from the Penn State Case

By Darnell Lattal, Ph.D., CEO and President, Aubrey Daniels International (ADI) Penn State’s story of bad decisions and bad behavior sparked a national debate about personal moral conduct and the school’s perceived institutional failure to do the right thing. There were tremendous failures of judgment, of action, and of inaction. Since none of us are immune from acting unethically, what can we do to ensure our workplaces are not caught in our own failures of judgment, of action, and of inaction?

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Training Top 125

Minneapolis, MN (November 18, 2014)—Training magazine, the leading business publication for learning and development professionals, today announced the finalists for the annual Training Top 125, which ranks companies’ excellence in employer-sponsored training and development programs.

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