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Training magazine’s Training Top 125 Award winners are the organizations with the most successful learning and development programs in the world—and the Top 125 has been the premier learning industry awards program for 17 years. The 2017 rankings were announced January 31, 2017.
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2016 saw Leading Real Estate Companies of the World (LeadingRE) take talent development to the next level. The company created a program that has allowed its brokerages to better select sales managers, and in the process, improve their companies’ overall performance.

The real estate company revamped sales manager selection, which, along with enhanced development of leaders across the company, added up to a year of accelerated learning.

NY Bancorp

New York Community Bancorp, Inc.’s increased investment in employee training and development has paid dividends, including earnings of $130 million, 96 percent customer satisfaction ratings, 2.6 percent lower turnover than the industry average, and a spot in the Top 5 of the Training Top 125 for the first time.

An increased training budget and staff helped the financial organization achieve its sales, service, and employee development goals in 2016.

Keller Williams

Keller Williams Realty, Inc., moved into the Training Top 125 penthouse, landing the No. 1 spot for the second time in three years and earning its induction into the Training Top 10 Hall of Fame after four consecutive Top 10 rankings.

The real estate organization lands the No. 1 spot on the 2017 Training Top 125.

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NY Bancorp
Keller Williams

Hidden Costs of Temporary Workers

By Randall Hatcher During the early days of temporary staffing in the 1960s and ’70s, most companies turned to this option on a short-term, project, or seasonal basis only. As they started to increase their number of temporary workers, the enormous cost savings caught the attention of the number crunchers. Before long, some “temporary” jobs were lasting two, three, or five years, and others would end only if the business folded.

Domestic Violence Contributes to Workplace Violence

By Rich Cordivari, Vice President of National Accounts Business Development, AlliedBarton Security Services Violence in the home can lead to violence in the workplace. Employees are at risk for facing workplace violence where they, or their co-workers, are experiencing domestic violence situations. A violent spouse or significant other can come to the workplace to check up on, harass, threaten, or act out against their partner.

The Boss as a Mentor

By Jeff Kortes, President, Human Asset Management LLC

Supercompetent Speaking: Breaking the Ice

By Laura Stack, MBA, CSP Connecting with your listeners can be the hardest part of presenting, especially if they don’t already know you. They might come into your presentation thinking, “Oh, boy, another dull speech.” Or they may feel alone, out of place, or unprepared for the experience. Worse, if your session is mandatory, and they have “better” things to do, they might even feel a little hostility toward you.

Developing Community Support

By Hank Moore, Corporate Strategist Everyone needs a friend to speak on their behalf. Especially when things get tough, it’s nice to have someone to count on. Companies—like individuals—must bank support. Times to call for endorsements inevitably arise. The time to build bridges is today...not when crisis strikes. In selling goods and services, third-party support may include past and present clients, suppliers, and industries affected by your customers.

When Did Robots Take Over Customer Service?

By Scott T. Merrick Training Account Manager Signature Worldwide On a recent trip to a well-known big-box retailer, I noticed with much pleasure a small child goading his mom into letting him scan their purchases through the self-service checkout. All I could think of was as a child I would have loved this, and now as an adult I was equally intrigued, so I went to one of the available self-serve kiosk and followed the instructions.

UPS Tranforms Its Talent and Performance Management Process

By Margery Weinstein Over the last few years, UPS has transformed its Talent Management and Performance Management Process to align job models and leadership competencies to attract, develop, retain, and reward its future leaders. In late 2009, the company implemented training to all U.S. full-time management to give them a clear understanding of why the changes were made, demonstrate the link between performance and pay, and to help everyone identify their skill gaps and areas of strength.

Maximizing Learning Transfer

By Raed S. Haddad, Senior Vice President, Global Delivery Services, ESI International It’s not just what you know; it’s how you use what you know. Attending a training class without proper post-course knowledge application and integration is a futile, yet common practice. In fact, a recent study shows that organizations estimate a high level of learning transfer to the workplace, but the reality does not bear that estimate out.

Bust Out of Recession Mode—How to Rally the Troops

By Mike Noble, Managing Partner, Camden Consulting Group Leaders must be able to help their employees see the possibility and promise of what is to come, while making peace with the past. A company can’t succeed unless its employees are invested in its success, and they need to get into the right mindset. An organization’s leadership team must have the ability to motivate and inspire. Here’s what leaders need to do to rally their troops and get them excited about the future:

Maintain Workstation Posture

By Michael Rich Millions of people each year sit in front of a computer with an arched back, crooked neck, and other poor posture habits. While many may view the threat of ergonomic-related injury as some type of a fairy tale, the potential for injury from repeated muscle stress is a scientific fact. To help protect your workers and ensure their productivity, follow these simple tips when at a computer workstation:

Effective Leadership Coaching Starts with the Right Culture

By Michael Stewart, Managing Partner, Work Effects One area of human resources that has grown considerably in recent years is leadership coaching. Coaching leaders isn’t about teaching a leader to do the things they already know how to do but just a bit better. It is about putting the ball in the hands of their teammates and guiding them to victory.

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Training Top 125

Minneapolis, MN (November 18, 2014)—Training magazine, the leading business publication for learning and development professionals, today announced the finalists for the annual Training Top 125, which ranks companies’ excellence in employer-sponsored training and development programs.

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