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Training magazine’s Training Top 125 Award winners are the organizations with the most successful learning and development programs in the world—and the Top 125 has been the premier learning industry awards program for 16 years. Download the 2017 Training Top 125 application today!
2016 Online Learning Conference: Where Training Meets Technology

Going Off-line to Solve Online Challenges

The Online Learning Conference is designed for learning and training and development professionals who want to leverage the latest in eLearning tools, virtual classrooms, serious games, simulations, mobile, social media, and other emerging technologies to improve workplace performance.
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64K Question

When interviewing a job candidate, one question a hiring manager likely asks is: “What are your strengths and weaknesses?”

Do the answers to the stock job interview question, “What are your strengths and weaknesses?” give a true representation of a candidate’s capabilities and capacity to be trained?

Under Review

The annual ritual of employees assessing themselves on a company form, managers giving their own evaluation, and the two meeting to discuss the results may be passé. Or at least deemed inadequate at some companies.

Once the gold standard of tracking employee performance, the annual performance review has lost its luster. Some companies are finding ways to increase its relevance and effectiveness, while others are eliminating it entirely.

Who's the boss

The traditional manager who is a planner, visionary, and master of delegation, rather than a co-collaborator, may be becoming less common.

It’s often not the manager these days, as companies are evolving into collaboration-oriented cultures that place less emphasis on hierarchy. But the changing role of managers also means changes in training and organizational mindsets.

Learn More About the Training Top 125
2016 Online Learning Conference: Where Training Meets Technology
Training Live + Online Certificate Programs
64K Question
Under Review
Who's the boss

Training Top 125 Best Practice: Aetna’s QUEST for Customer Service

Aetna’s QUEST (Quality Understanding Empathy Sensitivity Trust) certification program supports Aetna Medicare’s strategic goal of taking customer service to another level by providing a positive member experience with an advocate for their needs.

The Amazing, Simple, Overlooked Advantage

Immediate response is the idea is that you will respond to customers, prospective customers, and partners as quickly as you possibly can, or you will have a system or process in place that makes it happen automatically.

Teaching Self-Evaluation

If you can get employees in the habit of using self-evaluation tools to monitor their own performance—measuring their own concrete actions against clear measurable goals—you will put them on the path to continuous improvement.

Hit the Ground Leading: 4 Key Functions of Interim CEOs

An interim CEO is not the same as a CEO, though there are many intersecting skills. An interim executive parachutes in, takes charge, assuages fears and restores confidence, troubleshoots immediate to systemic problems, takes action, and plots direction—fast.

Is Your Staff Motivated? And How?

Pay is important, but a job engages the whole person—it is a big chunk of their day and their life. On the scale of motivation, duty ranks highest, followed by personal conviction, personal gain, and money.

Training Top 125 Best Practice: Take 5 at MasterCard

Take 5 is a two-week management development program that invites managers to take a five-minute daily break to energize their minds with insightful tips and encouragement through micro-learning resources such as videos.

Can Your Company Embrace the “Strange” Brain?

There is a tendency in many organizations to lose patience with any idea or concept that is not easily understood, or easily matched up with proven models. But that can result in less innovative thinking.

June 2016’s Top Reads

More than 11,000 business books are published every year—an overwhelming choice for busy professionals. Therefore, in partnership with getAbstract, Training brings you June’s top three business books recommended to our readers.

Turn a Complaint into a WOW

Most customers are reasonable people. If you show that you genuinely care about their happiness and appreciate their business, you leave a lasting impression.

Innovation, Diversity, and Neuroscience

Leaders need to develop employees to become innovators and entrepreneurs so the business can grasp the opportunities global mega trends are bringing.

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