Training 2017 Conference & Expo

Training 2017 Conference & Expo, the industry's leading train-the-trainer event, is produced by Training magazine, and Lakewood Media Group, LLC.

For 40 years, the Training conference has given attendees the very best in skill-building content, covering all aspects of online and instructor-led training.
Learn More About the Training Top 125
Training magazine’s Training Top 125 Award winners are the organizations with the most successful learning and development programs in the world—and the Top 125 has been the premier learning industry awards program for 16 years. The 2017 winners will be announced in November 2016.
Training Live + Online Certificate Programs

Training Live + Online Certificate Programs are available exclusively online, and fit around your busy schedule, while still providing the professional know-how and in-depth content you've come to expect from Training magazine.

Training Live + Online Certificate Programs are available exclusively online, and fit around your busy schedule, while still providing the professional know-how and in-depth content you've come to expect from Training magazine and Training magazine Events. Register early and save $150!

In theory, Massive Open Online Courses (MOOCs) would appear to be a training slam dunk, allowing thousands of participants to learn and collaborate anywhere, any time at a reduced cost. But countless organizations have missed the mark with MOOCs in the last few years, never fully realizing the potential of this technology.

Best practices for developing Massive Open Online Courses and Small Private Online Courses.


Formal training and assessments are a good first level of training, but what about learning needs that are ongoing, and more subtle? For decades, companies have looked to mentoring programs to provide a second level of training.

Mentoring—a seasoned expert guiding a newbie—is the oldest form of training. But some companies are finding ways to take mentoring to the next level with digital and online technology.

Today, consumers can provide brands with instant feedback before, during, and after nearly every interaction—and when they do, they expect a speedy response and an effective resolution. As a result, this “consumer first” mentality is starting to spill over into the employee/employer relationship.

Tapping into your employees’ collective voice can directly affect your bottom line, improve effectiveness, and boost engagement.

Training 2017 Conference & Expo
Learn More About the Training Top 125
Training Live + Online Certificate Programs

How to Improve Retention Rates by Creating a Culture of Care

During the last three years, FirstLight Home Care has seen less than 20 percent turnover of home health-care workers well below the industry standards. Its solution? Take the time to hire right, offer better working conditions, make employees feel valued, pay them a fair wage, and create a “Culture of Care.”

Defining Success

Living a successful life is not dependent on the financial wealth you create. You can transform each day of your life into a success story by rewiring your brain, thinking beyond profits, and living here now.

Open Office Purgatory

As an introvert, who can’t tolerate eyes on her for long periods of time without feeling those eyes sucking the life out of her, few things in the workplace sound worse to me than an open office layout.

Looking in the Wrong Direction

One of the fundamental keys to success in life, however, is personal responsibility. It is the realization that life provides no guarantees—only opportunities.

Artificial Intelligence, Personality, and HR

An artificial intelligence tool that analyzes text written by individuals whose personality you are interested in may prove useful, but we should not get carried away. No one tool should guide our decisions in recruiting, developing, and retaining employees.

Training Top 125 Best Practice: AfniPRIDE Bench Strength Program

This multi-tiered program prepares contact center agents to become first-line supervisors (known as coaches) and focuses on leadership competencies including communication, building relationships, coaching, critical thinking, and business acumen.

The Leadership Context

It is a subtle, but important, difference to distinguish between “How I can do more to get more?” vs. “How can I get more?”—“more” being a higher level of performance from employees. The key lies in understanding what the supervisor vs. employee is responsible for in achieving good performance.

Should You Wire Employees for Happiness Measurement?

Some employers now are beginning to use technological methods to gauge employee well-being. At Hitachi, for example, employees wear happiness-measuring sensors that are housed in badges.

Differences in Training Skilled-Trade Employees

In today’s technology-driven world, is it necessary to train skilled tradespeople in person or is it acceptable to train online or via live Webcast or prerecorded video?

The Truth About Trust

To trust in the workplace means making an active choice to risk something that’s important to you or to your project that may have a lasting impact.

The Cheapest Way to Fill the Cybersecurity Workforce Gap

As major data breaches continue to make headlines, the need to fill cybersecurity positions has become urgent. One solution may be to provide training to existing IT employees, who already have the technical background and are familiar with company practices.

Training Top 125 Best Practice: Leadership Direct at Edward Jones

After introducing the virtual instuctor-led training, Leadeship Direct, to developing department leaders scattered in various locations, Edward Jones observed readiness improvements, promotions, and statistical evidence that internal promotions and successor depth are moving in the right direction.


ISA Directory

IGCC Directory

Seiko Top 125 Countdown


Training Top 125

FOR IMMEDIATE RELEASE                                            


Lorri Freifeld

From the Editor

My best friend spent a weekend at my house last month, and, of course, she brought her iPad.

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Emerging Training Leaders


Spectacular. Impressive. Dazzling.

Spring is—finally—in the air.

By Lorri Freifeld