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Leading Virtual Teams
By Beth O’Neill, Senior Consultant, Interaction Associates
Does the following scenario sound familiar? Rich is leading a Product Development team with members in Salt Lake City, New York, Zurich, and Hong Kong. To help focus the team and set goals, he convenes an online Web meeting. Most team members are joining via the Web and on the phone—except for Rich and three colleagues, who are in the same room in the New York office.
Invest in Your Development
By Aimee Windmiller-Wood, SVP, Training and Program Development, Fierce, Inc.
I am a lifelong learner, as many of us drawn to the training profession are. When you are responsible for training and developing others, it is vital that you continue to invest in your own learning and development. In my journey as a trainer, I’ve continuously learned and honed many skills that have positively affected both my career and the careers of others.
Bridging Generational Workplace Chasms
By Jeff Mariola, President, Ambius
“All Baby Boomers who grew up during the period between 1946 and 1964, are afraid of technology.” “Gen Y/Millennials (born between 1982 and 2001) don’t want to work hard.” Have you heard these stereotypes? As a “Boomer” who oversees thousands of people in North America and Europe, I believe there are inherent challenges in managing divergent generations of colleagues, but the opportunities for growth and renewal are far greater.
Inspiring Brilliance in Customer Experience
By Nick Lane, Director, Strategy and Planning, Everything Everywhere
Your Secret Weapon—Your Scorecard
By Darren Hardy
I’m about to walk you through one of the single greatest strategies I’ve ever used in my personal development. This strategy helps me take control of the choices I make throughout the day, causing everything else to fall into place, and leading to behaviors and actions that shepherd my habits into line like dutiful, loyal minions.
Your Secret Weapon—Your Scorecard
By Darren Hardy
I’m about to walk you through one of the single greatest strategies I’ve ever used in my personal development. This strategy helps me take control of the choices I make throughout the day, causing everything else to fall into place, and leading to behaviors and actions that shepherd my habits into line like dutiful, loyal minions.
Horrible Bosses: Hollywood Fact or Fiction?
By Halley Bock, CEO, Fierce, Inc.,
Rethinking the Games People Play
By Jerry Klein, Senior Solution Design Strategist, Maritz Motivation Solutions
We live in a world increasingly obsessed with games. From celebrity athletes performing before worshipful throngs to teenage boys lost in World of Warcraft, games engage and delight all ages. Businesses can capitalize on this trend toward play. Applying the mechanics of gaming to non-game activities can help to engage people in new and exciting ways.
Leadership Training that Makes a Difference
By Rosaria Hawkins, PhD, and Filomena Warihay, Ph.D.
Leadership training is no small investment. The Leadership Development Fact Book reports an average annual expenditure of $500,000 per company on leadership development activities. The annual per participant cost of leadership training runs between $2,000 and $ 7,500 per person. For large corporations, that amounts to millions of dollars.
The Alphabet of Good Coaches: Part 2
By Bruce D. Stasch, Marketing Manager, Work Effects
In Part I of this article (http://trainingmag.com/article/alphabet-good-coaches-part-1), we discussed some attributes that make for a successful coach. Good coaches must have a positive attitude, a sense of determination, and an ability to help you to find an approach for even the most difficult situation with creativity and intelligence. This article will discuss 14 additional characteristics that set good coaches apart from unsuccessful ones.