TRGMag Article

Focus on Denmark

A manager in Denmark is more a leader, a coach, a guide compared to the more directive managers of the U.S.

2014 Best Practices and Outstanding Training Initiative Award Winners

One area ADP business leaders continuously seek to improve is decreasing time to productivity of newly hired sales representatives in a rapid, agile way. Accelerating First-Year Sales Performance was created in 2013 to address this challenge and support ADP’s strategic goal of Agility (building and selling great products faster).

Mentors Matter

Mentors rarely realize the impact they have on the lives they touch. Adjusting strategies with the grace of a martial arts master, the best of them shift seamlessly from teacher to coach, confidante to counselor, cheerleader to drill sergeant, all in an effort to bring out your best.

2014 Top Hall of Fame Outstanding Training Initiatives

For the first time since the creation of the Training Top 10 Hall of Fame in 2008, Training magazine required all Hall of Famers to submit an Outstanding Training Initiative that would be judged by each other and shared with our readers.

Continuous Improvement at CHG

Health-care staffing company CHG Healthcare Services had a year of doubling down and focusing on becoming even stronger at what it does best. In addition to ongoing efforts such as keeping its leadership pipeline strong and cultivating an engaged workforce, the company looked for ways to become a Leaner organization

Mohawk’s Training Floors the Competition

Flooring manufacturer Mohawk Industries knows it’s at a pivotal point in its growth. Last year, the Training team distinguished itself by supporting the company in its efforts to top competitors. There also were gains made in providing learners with the technology they need to be prepared for their jobs.

Stepping Into Their Shoes

Q Much of our training—from Emotional Intelligence to Consultative Selling—promotes the idea of considering another person’s perspective. That’s easier said than done. Can you offer any advice on how to put it into practice?

Happily Orange After

New joint research conducted with Training magazine and an experiential workshop based on “The Orange Frog” parable prove the competitive advantage of positive psychology in the workplace.

Focus On Africa

Goodnews Cadogan is an executive leadership and professional-life coach who focuses on individual, team, and organization development. As founder of the nonprofit Centre for Courageous Authenticity in Leadership in South Africa, he stresses advocacy, research, displays of courage and authenticity, and professionalism as a means of effecting lasting change or transformation.

Timing Is Everything

Aghhh! It happened again today, and I just wanted to run screaming out of the room. Trainers, don’t try to put 10 pounds of stuff in a 5-pound bag. No matter how fast you talk, you simply can’t fit that four-hour training session into a 30-minute time slot. Curb yourself. Resist the urge to even try.

Global Trends in L&D Analytics

Much has changed since the global recession. Budgets are tight, accountability is everywhere, and business results are expected routinely. All functions in an organization, including Learning & Development, face tremendous challenges to show value. The good news is that the Learning & Development community is responding with changes in their approach to evaluation. Here are seven metrics trends that are occurring globally and particularly in the U.S.

Capital BlueCross’ Rx for Change

The changes coming with the introduction of the Affordable Care Act mean trainers at a health insurer such as Capital BlueCross (CBC) have their work cut out for them. With a public often concerned about what health-care reform means to their coverage, trainers at CBC have prepared their employees with answers to top questions.

Journey to a Culture of Learning

When MasTec North America, Inc.’s Utility Services Group came under new leadership just over a year ago, it identified an opportunity to focus on employee development almost immediately. The competition within the utility construction industry is fierce, so whatever MasTec could do to recruit, develop, and retain the best employees would prove to be a competitive advantage.

Keller Williams Is on the Move

Real estate franchise Keller Williams Realty started 2013 with three ambitious goals. First, to increase its agent count by 8,000 associates. Second, to increase its per-agent commissions by 20 percent. And third, to make sure at least 92 percent of its franchise offices were making a profit.

Training Is Golden

Lyndon B. Johnson was president. The Animals’ “The House of the Rising Sun” and Roy Orbison’s “Oh, Pretty Woman” topped the song charts, while Mary Poppins ruled the cinema. A gallon of milk cost $1.06. People called on rotary phones. Magazines such as Life and Look cost 25 to 35 cents an issue.

Leaders as Teachers: The Next Generation

Would the leaders of your organization be willing to serve as teachers of strategy, innovation, new product development, or a new diversity initiative? How well equipped are they at using blogging and other social media to teach?

Jiffy Lube Revs Up to No. 1

Jiffy Lube International, Inc., put the training pedal to the metal, roaring into the No. 1 spot on the 2014 Training Top 125. The 100 percent-franchised organization’s aligned and focused approach to training—in particular, training on new services, customer service skills, and leadership— has resulted in a 900 percent increase in the number of stores at 100 percent certification, a reduction in turnover, and a 93 percent approval rating by franchisees.


Training Top 125

Applying for the Training Top 125 can showcase your training effectiveness and help L&D earn a seat at the executive decision-making table. Learn more...

From the Editor

Dwarfed by a giant screen, the slender, raven-haired speaker nevertheless commanded the stage as she exhorted the audience to “STAND FOR SOMETHING! And stick to it!”

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Emerging Training Leaders

Company Assets

People are an organization’s most valuable asset,” the saying goes.

Rising Stars

The 2016 Emerging Training Leaders are leading lights at their organizations, shining examples of how strategic-minded, results focused, and people-oriented Learning and Development (L&D) profe

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