TRGMag Article

Storm Warnings

If you are reading this in North America, chances are you’ve been buffeted by some unusually forceful weather in recent weeks and months. Flooding rains, raging blizzards, gusting winds, and frigid temperatures—extreme weather seems to have become the norm this winter.

Join the E-Learning Revolution

I'm an optimist by nature. I might worry, but deep inside I expect things to work out. If not immediately, then a little later. But if anything were to change my nature, it might be the sorry progress of e-learning. It seems we are increasingly tolerant of making poor use of the learner's time and potential.

Can Big Data Deliver Added Value?

Technologies such as the printing press and the steam engine were catalysts in creating step changes in the societal, political, and economic landscapes of their respective eras. Today, we find ourselves in the midst of a particularly prolonged period of instability as worldwide adoption of disruptive innovations such as the Web browser, social media, and the smart phone have converged to create a global digital nervous system that is profoundly redefining how we connect, communicate, coordinate, collaborate, and take collective action.

Helping Trainees Succeed Overseas

I was having brunch recently with the former VP of sales for one of the world’s most prestigious and elegant hotels, which is based in Singapore. As we got to talking, he mentioned that he was asked to be the VP of sales for a brand new hotel that was considered one of the top hotels in the world. I mentioned that one of the areas I work in is the training and development of expatriates for international assignments. His reaction was one I have heard more than 50 times: “I wish I had known you before I went to Asia.”

Focus on Norway

A country famous for its islands, forests, and fjords, Norway never ceases to amaze the world, especially during the Winter Olympics. Her graceful athletes usually win countless gold medals based on their great skill and connection to the land. This country has a population of approximately 5 million and is blessed with natural resources. Your organization will benefit greatly by doing business in this Scandinavian paradise. Building your training capacity here can benefit your company in myriad ways.

How To: Use Focus Groups for Rapid Needs Analysis

Almost all Learning and Development professionals have experienced the demand, “we need the training delivered yesterday!” This has led to the development of a range of rapid prototyping design and development methodologies—techniques that require a strong needs analysis in order to be successful. As Peter Drucker wryly noted, “There is nothing quite so useless as doing with great efficiency something that should not be done at all.”

Fostering the Strategic Employee Lifecycle

Today’s business landscape requires that companies foster the development of new ideas, tap into critical employee thinking and knowledge, and enable the synergy of teams to revolutionize their existing business in order to establish an effective roadmap for a strategic employee lifecycle.

Building a Strong Brand for Career Success

For companies smart enough—and lucky enough—to sustain a strong brand, that brand is a gold mine. For a great brand, customers will drive the extra mile, pay the extra dollar, and refuse to consider lower-priced “me too” offers from competitors.

Career Steer

While not yet back to the levels seen in a buoyant economy, a substantial majority (72%) of respondents to a BlessingWhite survey believe they personally have the biggest control over their next career move (as opposed to their manager or the company they work for).

Sticky Notes: The Training Investment Paradox

One question business leaders are still asking: “How are we going to get a return on our training investment in people who don’t stay for the long haul?” The question you should be asking: “How are we going to change our approach to training so our investment is not so vulnerable?”

What’s Training Worth?

NEARLY 71% OF 200 WORKERS between the ages of 18 and 60 believe their employers consider training to be important, but only 38% said they received 20 or more hours of training in the last year, according to an online survey by Mindflash. On the other hand, almost 58% of participants said that training was helping them to do their jobs a lot better, while approximately 38% said training helped their job performance “a little.” Along the same lines, a large majority (nearly 67%) said that more training would deliver further on-the-job benefits, and most workers (almost 62%) would be willing to take training courses during non-work hours.

Priming the Pipeline

IN ITS “PUTTING THE SUCCESS IN SUCCESSION” REPORT, PwC U.S. examines how workforce challenges are having a ripple effect on corporate succession planning. These include declining retention rates, an inability to consistently identify and develop pivotal talent, disconnected processes throughout organizations, and a lack of reliable talent data. “While most organizations conduct succession planning, too often it doesn’t get the full attention of the leadership team until a crisis forces it on the agenda,” notes Sayed Sadjady, partner in PwC’s People & Change practice.

Go Figure

Math was never my best (or favorite) subject in school. You’d think with parents in the aerospace and computer industries that I’d have a math gene advantage, but apparently I take after my grandfather, who started out as a copyboy for wire service UPI and worked his way up the editorial ladder. Two decades in the workplace later, I still have not developed an affinity for numbers - which is why I have an accountant do my taxes and a researcher tabulate our surveys.

Top 10 OTI: Microsoft Corporation: Pitch Perfect

For the first time since the creation of the Training Top 10 Hall of Fame in 2008, Training magazine required all Hall of Famers to submit an Outstanding Training Initiative that would be shared with our readers throughout the year. Here are the details of Microsoft Corporation’s submission.

L&D Best Practices: Mar/April 2014

BCBSM customers know they can count on us for their health insurance needs, and we are taking steps to make sure we always listen for their voice. In fact, improving customer experience is one of our corporate goals. As a Training department, we needed to ensure easy access to comprehensive Voice of the Customer information for our customer service representatives (CSRs) and their leaders. To facilitate this, we created a balanced scorecard that integrates critical feedback from training, quality, analytics, and operational call centers.

Golden Opportunities

Just days before the Olympic Games kicked off in Sochi, Russia, the Training 2014 Conference and Expo, held February 3-5 at the San Diego Convention Center, was bathed in its own golden glow.

PART 2: MasTec’s Apprenticeship Mission

Training magazine began looking at MasTec’s Utility Services Group’s journey to create a culture of learning throughout its organization in the January/February 2014 issue. This culture of learning is destined to support MasTec’s goals of recruiting the best talent in the utility construction industry, developing those individuals to set them up for success, and ultimately retaining their top talent.


Training Top 125

2017 Training Top 125 winners demonstrated a strong focus on effective training and employee development tied to corporate strategic goals and business impact.

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Emerging Training Leaders


Spectacular. Impressive. Dazzling.

Spring is—finally—in the air.

By Lorri Freifeld

ISA Directory