By Connie M. Parks, RN, M. A., Manager, Learning Center, Northwest Community Hospital
Northwest Community Hospital was tasked to train 1,000-plus staff members and 1,000-plus physicians and mid-level providers in electronic order entry, in less than six months. Hospital staff included registered nurses; unit secretaries; dieticians; and physical, occupational, speech, and respiratory therapists. The go-live target was spring 2011. Ambitious, to say the least!